Online Spare Parts Catalog Software

Once Original Equipment Manufacturers manufactures different kind of consumer products, they sell those products with the help of wide spread of dealer networks and dealers then sell these products to end customers. To assure end customer that consumer goods manufactured by them is of good quality and will not stop in near future, Original Equipment manufacturers provides warranty to end customer and dealer repair any product free of cost if covered under warranty. Once dealer fixes the issue that has come in the consumer goods, dealers needs to get the same as reimbursement from Original Equipment manufacturers but in the absence of any system in place by manufacturers, warranty settlement always remain a matter of concern to dealers. To ease the work of both dealers and Original Equipment manufacturers, Intellinet System has come up with a unique warranty management system as Intelli warranty Claim Management System. There are multiple challenges which are faced both by dealers and m...

Original Equipment Manufacturers produce or build several models of products in bulk and it may happen that due to some technical fault, products being manufactured develops some fault. These faults may get detect by quality team of Original Equipment Manufacturers or it may get detected when product reaches to dealers or end customers and thus needs to be rectified at the earliest possible. As manufacturers has detected it after product is launched or dispatched to the dealers or end customers, it is the duty of Original Equipment Manufacturers to recall all such default products and repair them at their own cost. For such recalls of mass products, manufacturers launch Campaign with the help of Intelli Warranty Claim Management System which helps them to manage end to end activities involve in campaign and repair of issues and further claim by dealers against all such default products. Intelli Warranty Claim Management System provides the functionality to manufacturers to launch diff...

 There are multiple products which are available in automotive market and while deciding on which product to buy, customer always think of the warranty as an assurance of product quality, its terms and conditions and based on the better after sales service provided by original equipment manufacturer, customer buy the products of that brand. If original equipment manufacturers are not able to manage the warranty claim properly, it deteriorates the brand image in the market and both dealers and customer starts moving away from the brand. Intelli Warranty Claim Management System not only helps original equipment manufacturer to manage the warranty of the different products but also help them in increasing the experience of dealers in making the after Sales Service better. As dealers find Intelli WMS easy to create and submit the claim to original equipment manufacturers, it also provides the functionality to Dealers to easily track the claims submitted to Original Equipment Manufactur...

In the endeavor to provide improved After Sales Service, Original Equipment Manufacturers should own Warranty Claim Management System which not only helps Original Equipment Manufacturer in easy sustain of warranty management system but should also be able to handle the increased volume of claims, avoidance of data duplicity and easy and early settlement of claim. Dashboard provided by Intelli warranty management system helps both the dealers and original equipment manufacturers in taking the action on the claim in a timely manner. Dashboard feature helps in reducing the life cycle of the claim right from creating and submitting the claims by dealers till the final settlement. Both dealers and Original Equipment Manufacturers can keep a watch on the claims and if required they can contact each other to speed up the process of processing the claims. This live tracking of warranty claim helps in better coordination and collaboration between Dealers and Original Equipment Manufacturers an...

Keeping in center the challenges and issues which Original Equipment Manufacturers are facing in managing warranty Claim management traditionally and also to provide customized and transparent solution as per the requirement of Original Equipment Manufacturers, Intellinet has come up with the solution as Intelli Warranty Claim Management System. User Friendly Dashboard for Easy Managing Different Claims Dealers and Original Equipment Manufacturers find the dashboard functionality provided by Intelli warranty management system not only interactive but also helps them in managing the claims. It is easy for Original Equipment Manufacturers to keep a track on all the claims and thus helps them in taking the timely action on those claims. Timely action on claims results in reducing the life cycle of the claims. Quick resolution of the claim submitted by dealers to Original Equipment Manufacturers helps in maintaining trust between both the users and it enhances the co-ordination between dea...

Original Equipment Manufacturers put their constant efforts in increasing the value of the business and to provide more returns on investment to both dealers and to end customers. By providing a better After Sales Service to both dealers and end customers, original equipment manufacturers are on their way to add value in the service provided to them. In this effort of adding value to dealers and customers Intelli Warranty Claim management system plays a vital role. There are cases when original equipment manufacturers get to know that some manufacturing defect has occurred in the product which has been manufactured in particular lot or batch. These products might have been sold to dealers or dealers might have sold some of these products to the end customer. As there is manufacturing defect exist in the product fixing of same is the responsibility of every original equipment manufacturers. They need to recall all of the faulty products from all the dealers and end customers fr...

Warranty claims cost a lot to OEMs and eats large part of their revenue. Claim handling is a critical business operation for automotive OEMs. It consists of multiple steps including warranty claim submission, root cause analysis, fault codes, validate and refund processing. It also involves the identification of fraud claims. Automation of warranty process will streamline the claims management cycle - reduce the cost spent on warranty costs, improve parts return process, dealer collaboration, and most importantly improve end-customer experience. OEMs need to move their traditional warranty management processing to digital solutions that let dealers submit warranty claims online. This will save a lot of time of OEMs and dealers. Also, it will be easy to track and validate claims. Moreover, it will be easy to identify fraud claims and save revenue. That digital solution is warranty claim management system. With digital Warranty claim management system, OEMs can offer online claim submis...

Every year, automotive OEMs suffer huge loss in warranty claim process due to replacement of fault parts. But the main behind the huge loss is absence of a proper functioning to validate the fraud claims. OEMs fail to authenticate the claim and as a result of this simple claim for replacement of defective parts, cost huge to the OEM on regular basis. Many OEMs face similar outcomes due to long and manual process cycles maintained by huge number of claim processing personnel that result in poor diagnosis of fraud claims, increase in error rate and mismanaged process. In some cases, OEMs are spending up to 4% of their annual revenue on warranty claim management. Additionally, they are also burdened by poor customer services and not so good relation with authorized dealers. Simplified Warranty Claims Management In automotive parts manufacturing unit, warranty claim management is a critical business task. It consists of multiple steps claim receiving, analysis, fault code detection, val...

In automotive and other manufacturing industries, spare part manufacturing is only a part of the job. Apart from this, tight process control and customer awareness are essential to maintain the business standard. With increased competition and globalization, OEMs are facing challenges. Moreover, customers are also getting digitized and their demand of improved products and transparent after sales service will also increase. In the face of such challenges, OEMs can only stay ahead of the competitors by adopting continuous innovation. For this, of course they will need to curb expenses but in long run such techniques will help them in grabbing lots of revenue. In current scenario, warranty performance in an organization presents a critical opportunity in front of OEMs to reduce operational cost and improve productivity. Warranty claim management software from Intellinet can help OEMs in this process. This is cloud base software with low investment cost available for all size of O...

Previously equipment manufacturing firms only focused on implementing basic infrastructure needed to manufacture parts and create products, but they were focused on setting up the processes needed after the production of spare parts. Previously automation was not in mind of people and was not valued at all. But with increasing digital technology in automotive sector and as trend of automation is increasing, OEMs need to look forward and integrate automated technology. As the cost of after production process is getting higher and profit began to fall, operational efficiency become a matter of concern for OEMs and automation is viewed as profit generator. To ensure optimal efficiency and value in automotive sector, adoption of automated technology is the only way. Automation offers a range of benefits to automotive parts manufacturers and other OEMs also. For instance, it can efficiently automate job scheduling in organization, automate information sharing, eliminating lag time and ...