Online Spare Parts Catalog Software

No OEM wants to hear that a customer is dissatisfied with their product because of any defect. Handling such returns in a systematic and timely manner will be extremely beneficial for OEMs to keep their business running smoothly and, most importantly, keep customers satisfied. In this article we'll talk about, how an OEM can manage spare parts return through automation. In automotive sector, customers return part to receive a replacement or refund if the part is under warranty. But as of now, this process is done manually. OEMs don't have a system to verify the return goods, as if they are genuine or not. This is where Return material authorization comes into play. It is part of warranty management software from Intellinet. Under this process, OEMs can schedule the automatic return of their spare parts from dealers end. It will include, shipping notification, verification of returned parts and issuing a subsequent replacement. Why OEMs Should Have RMA Process? Without an eff...

Previously equipment manufacturing firms only focused on implementing basic infrastructure needed to manufacture parts and create products, but they were focused on setting up the processes needed after the production of spare parts. Previously automation was not in mind of people and was not valued at all. But with increasing digital technology in automotive sector and as trend of automation is increasing, OEMs need to look forward and integrate automated technology. As the cost of after production process is getting higher and profit began to fall, operational efficiency become a matter of concern for OEMs and automation is viewed as profit generator. To ensure optimal efficiency and value in automotive sector, adoption of automated technology is the only way. Automation offers a range of benefits to automotive parts manufacturers and other OEMs also. For instance, it can efficiently automate job scheduling in organization, automate information sharing, eliminating lag time and ...