Online Spare Parts Catalog Software

There are cases where Dealers needs technical assistance from manufacturers. If there is no platform with which dealers can raise technical queries, it will be difficult for dealers to get timely help and support. Also, when dealers raise technical queries, in the absence of any alert to Original Equipment Manufacturers, they will not be able to provide timely support to dealers. With the interactive dashboard, dealers and OEM gets timely update about the request raised by them. Intelli Technical Assistance Request also sends timely alerts to dealers and to Original Equipment Manufacturers on the progress of the request and they can take timely action against these requests. Technical Assistance Request helps dealer in case he faces the issue again. He can refer to the solution provided by Original Equipment Manufacturers earlier and can follow the solution to fix the issue. These solutions also help Original Equipment Manufacturers if they get similar kind of request from any other de...

There are cases when Dealers require technical support from original equipment manufacturers and this technical support may differ from one product to other product depending on the type of issue that has come in the product. Original Equipment Manufacturers keep on looking for online web based solution with which dealers should be able to raise technical request to original equipment manufacturers and original equipment manufacturers should be able to provide resolution to all such technical request. With the lack of proper resolution of the multiple issues and challenges faced by dealers, dealers will not be able to provide better service to the customers and in the absence of proper knowledge from original equipment manufacturer, Dealer will not be able to fix issues in the product. Intelli technical assistance request system provides one of the most critical features to dealers with which dealers can create and submit the issue to original equipment manufacturer for technical assis...