Platform to Raise Technical Queries with Intelli Technical Assistance Request System

There are cases where Dealers needs technical assistance from manufacturers. If there is no platform with which dealers can raise technical queries, it will be difficult for dealers to get timely help and support. Also, when dealers raise technical queries, in the absence of any alert to Original Equipment Manufacturers, they will not be able to provide timely support to dealers. With the interactive dashboard, dealers and OEM gets timely update about the request raised by them. Intelli Technical Assistance Request also sends timely alerts to dealers and to Original Equipment Manufacturers on the progress of the request and they can take timely action against these requests. Technical Assistance Request helps dealer in case he faces the issue again. He can refer to the solution provided by Original Equipment Manufacturers earlier and can follow the solution to fix the issue. These solutions also help Original Equipment Manufacturers if they get similar kind of request from any other dealer. Thus, Intelli Technical Assistance Request acts like repository to both OEM and to Dealer which they can refer time and again to provide timely solution to the customers.


One of the unique functionalities of Technical Assistance Request in warranty management system is the ability send messages to Original Equipment Manufacturers and they can also respond to these messages. This is like chat functionality which helps better interaction between Dealer and Original Equipment Manufacturers and helps Original Equipment Manufacturers to understand the issue and in providing solution to the dealer. With this functionality, dealer and Original Equipment Manufacturers can refer to the previous chats with respect to the issue raised and can provide required information.

For more information and details about Intelli Technical Assistance Request System and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.

Location: Unit No. 202 & 203, II Floor JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018, India

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