Intelli Warranty Helps in stopping Fraud Claims
Whenever any customer faces any issue in the product, they visit the dealer and get the issue in the product fixed. Based on the analysis and investigation done by the dealers on the issue faced by customer, they create the claim and submit the same to Original Equipment Manufacturer. Claims which are submitted to OEM are then analyzed by them and based on their findings and investigation, Original Equipment manufacturer take the action accordingly and accepts or rejects the claim. Though original equipment manufacturer take utmost care while analyzing the submitted claim by dealers, they do their investigation keeping all the business rules into consideration, there are still chances where the dealer has submitted a claim which is against business rules, terms & conditions and warranty. If the warranty management system is not technically sound, this may result in accepting of a fraud claim which should have been rejected by OEM. With Intelli Warranty Management System, ch...