Online Spare Parts Catalog Software

Intelli Warranty Claim management System is an efficient system which provides the functionality to Original Equipment Manufacturers to manage mass recall of different products wherein the defects have been identified by Original Equipment Manufacturers. These defects might have come due to defaults which has happened during Production activity or in which some kind of enhancement is required which will improve the performance or efficiency of the product which have been sold to different Dealers or to end customer. In order to equip Original Equipment Manufacturers and make it easy and manage recall of default products, Intelli warranty management system brings out the solution as Campaigns Management. Intelli Warranty Claim management System has a dedicated functionality available within the system which not only manages recalls of the products from dealers, but also helps Original Equipment Manufacturers in managing the campaigns as well. Intelli warranty management system is equipp...

In order to transfer/move the products and parts from Plant’s location to Dealer’s location, Original Equipment Manufacturers takes the services of different logistic service providers. These Logistic service providers help OEMs in physical movement of heavy products and parts and thus they have to ensure a smooth and easy movement of these products and parts. Logistic service providers play a vital role in Warranty Claim management. If the existing warranty Claim management system used by Original Equipment Manufacturers is not capable of integrating the services of Logistic service providers then it will be very difficult for any OEM to manage the return of products and parts easily. Integration of Services with Logistics Provider Intelli Warranty Management System is capable of integrating with the system used by Logistic service provider. This integration helps in communicating between the two systems automatically and therefore it does not involve any manual interventio...

Management of Warranty process is never the top priority of Original Equipment manufacturers and they always keep on postponing the automation of warranty process. OEM manages warranty process which involves more manual efforts. This manual process is not only time consuming but manual processing of claim could result in taking incorrect business decision by Original Equipment Manufacturers. With Automated Warranty Management System, Original Equipment Manufacturers manual efforts gets reduce and with technology driven solution, OEMs now includes Warranty Management System in their top priority list. There are multiple paybacks which automated Intelli Warranty Management System gives to manufacturers. These benefits are for both Dealers and Original Equipment Manufacturers. Authorized Access Only – Warranty Data is very critical. As the details in Warranty Management System capture Dealer details, Customer details, specifications of Products and Parts, different warranty coverag...

Whenever any customer faces any issue in the product, they visit the dealer and get the issue in the product fixed. Based on the analysis and investigation done by the dealers on the issue faced by customer, they create the claim and submit the same to Original Equipment Manufacturer. Claims which are submitted to OEM are then analyzed by them and based on their findings and investigation, Original Equipment manufacturer take the action accordingly and accepts or rejects the claim. Though original equipment manufacturer take utmost care while analyzing the submitted claim by dealers, they do their investigation keeping all the business rules into consideration, there are still chances where the dealer has submitted a claim which is against business rules, terms & conditions and warranty. If the warranty management system is not technically sound, this may result in accepting of a fraud claim which should have been rejected by OEM. With Intelli Warranty Management System, ch...

In automotive OEMs the traditional process of managing warranty claims keeps them high every-time with administrative diversion, work issues and high loss percentage and their brand value is always on stake. With traditional policies, comes the lack of strategy, unmanaged documents, low market value and loss of business productivity. All such things can be changed instantly with the implementation of digital technology. OEMs can integrate digital warranty claim management software to streamline all the process. In traditional process of claim validation, the claim processor can’t catch all the facts and there are high chances that they pass the without warranty claims due to some mistakes and such mistakes result in huge loss to the organization. Also, it’s too hard to manage such huge number of claims manually and then prepare their record on paper. As discussed earlier also, OEMs can leverage automated warranty management software to manage the tasks with online portal. The...

Automotive OEMs need to move from traditional to digital method of warranty management to let dealers submit the warranty claim online and OEMs can save their valuable time and resources. This digitization is the process will drastically cut down the number of calls and faxes to OEMs. And most importantly, speed up the process will make the end customers happy. With a web and app based warranty management solution, OEMs will be able to offer claim online. From the moment a unit is sold, the identification number of that part will be stored online and warranty lifecycle of particular part will start. Whenever a claim will be submitted online about that part, all the details will be in front of OEMs within few clicks. Automated warranty claim management can include any information needed to process a claim. From description to part number and associated image, all the data can be stored online. Images or video can help OEM to validate claims faster. Automation will allow fast...

In manufacturing industries change takes place slowly. In the last few decades the technology is not upgraded up to that level that has had long-term impact. But the impact of digital technology and change in customer behavior can be felt now across the industry. Cloud base technologies are creating big impact in the way how information is managed, distributed and used today. Also, customers have become digital and connect digitally with their telecom providers, banks, business and other industries. They want the same experience from manufacturing industry as well. That is why service information system (SIS) is becoming critical for manufacturing OEMs to engage and retain their customers. But SIS is not a new important topic of discussion for manufacturing OEMs, but the main point of debate is the correct total cost of ownership (TCO) for a service information system implementation? But SIS is very affordable for OEMs. Let’s have a look what makes it so affordable. What Makes S...

Claim automation software is the need of today’s manufacturing organizations as it enables them to streamline complete claim management processes. It helps in managing claims, track claim progress, and management by providing a mechanism for collecting, storing, and analyzing customer records. The software provides comprehensive view of all the activities between company and the customers, and shows all the details at single click. Warranty claim management solution also enables to balance sales by reducing the fraud claims and making the part return process faster, and sending notifications through email or the software portal. There are different types of warranty claim management solution available in the market with different features. Select the suitable software that fits your needs. Below are some of the points that are important in choosing the best claim management software: Cloud: There are two types of software available in the market- 1st is based on the installat...

Effective and efficient warranty solution is an important and vital process for almost any type of OEMs. In most manufacturing organizations without a process to control warranties, claim management or cost containment. OEMs are typically unable to fully realize how much of their operational expenses can be recovered through an effective warranty management software. By can integrating a warranty management program to recover claim refund, one can reap various benefits. In most instances, expendable items, assembly or part has some type of warranty coverage. Check the warranty documents carefully and if it is not readily available, take the info from dealer to understand the things that have been overlooked previously. The warranty management system enables OEMs to account for all of the following provisions: OEM – Original Equipment Manufacturer Warranty. Coverage from the dealer. Supplier Extended Coverage – on systems, assemblies or parts covered directly by the manufactu...

OEMs spend huge amount on R&D to develop products in an innovative way. But technology and globalization have made imitation of products easier. Watching contenders mimicking their new items is not less than a nightmare for OEMs. Today, OEMs can't be assured of benefits by just making a product. In fact it’s just the initial step. Expanded revenues and higher incentive would be possible only when OEMs will have the capacity to differentiate their contribution into the market. As marketing is an essential step, the other imperative step that OMEs can leverage is warranty. Post-sale of spare part, warranty management is an important responsibility of OEM that can enhance customer responsibility, enhance brand value and can create a difference. This post tells the important aspects to keep in mind while choosing a warranty management system.  Best-in-class OEMs, who focus on warranty management, can grab four noteworthy opportunities through this: Increase revenues and profi...

In the present business scenario, OEMs are focusing on deals as well as on aftermarket guarantee referred as extended warranty management. While individuals have been perusing the copious material, why service agreements may accomplish more damage than anything else, productive contract management has turned out to be the way to holding and growing client bases for OEMs. There is a requirement for OEMs to guzzle technical innovation into their way of working. The current drive is to automate rules for payouts, contact due dates, replaceable parts, etc. An executive procedure can be accomplished with a superior supportive network set up. What Customers Like Clients tenaciously crave for more each time and will spread the great words about the brand value of OEM if OEMs make them feel that warranty claims management process is like a cakewalk. OEMs in this way utilize intelligence driven claim accommodation modules for clients to keep away from superfluous interactions. Extende...

Warranty claim management is one of the equipment OEMs most vital and squeezing issues. Vehicle OEMs and their authorize dealers utilize warranty to win and hold consumers. In return, the consumers hope to be given longer warranty period. Dealers are frequently squeezed between consumers and OEMs, to match the bumper-to-bumper warranties but in the end customers receive warranties with cost burden. Few topics bring up a larger number of issues and encourage more discussion than the length of warranties. Automotive warranty claim management has turned out to be one of OEMs' most imperative selling tools. But to keep that technique from exploded backward in the long haul, system quality and shorter discovery to correction cycles must go with longer warranties. A major dread of dealers is that automotive warranty claim management expenses will be charged without legitimate proof and legitimization. Also, with existing manual procedures, OEMs concur that it will be troublesome ...