Role of Logistics Providers and Integration of same in iWMS

In order to transfer/move the products and parts from Plant’s location to Dealer’s location, Original Equipment Manufacturers takes the services of different logistic service providers. These Logistic service providers help OEMs in physical movement of heavy products and parts and thus they have to ensure a smooth and easy movement of these products and parts. Logistic service providers play a vital role in Warranty Claim management. If the existing warranty Claim management system used by Original Equipment Manufacturers is not capable of integrating the services of Logistic service providers then it will be very difficult for any OEM to manage the return of products and parts easily.


Integration of Services with Logistics Provider

Intelli Warranty Management System is capable of integrating with the system used by Logistic service provider. This integration helps in communicating between the two systems automatically and therefore it does not involve any manual intervention for help. Once this integration has done, it is easy for Intelli Warranty Management Systems to send the required data to logistics service providers system in a secured way and get the output from their system back to Intelli Warranty Management System. This integration can be customized based on the business requirements.

Smooth and Effortless Part Return Process

Intelli Warranty Management System with its modern technological based solutions provide seamless and effortless part return process with the help of logistics service provider. Logistic service provider plays a vital role in making the part return process from the location to the desired location of Original Equipment Manufacturers with just few clicks. OEMs can request the Dealers with the help of Intelli Warranty Management System about the part which is required to them for their analysis. Once this request is placed in the system, representative of the Logistic service provider go to the dealer’s location, pick up the part and ship it back to the desired location of Original Equipment Manufacturers.

Re-Scheduling of picking of Parts

In normal course of business, it may happen that whenever Logistic service provider reaches to Dealer’s location to pick up the part, due to one or other reason Dealers may not be able to handover the part to Logistic service provider. In this case if Warranty Management System is not capable of handling this business scenario then it will be very difficult for OEM to again schedule for picking up of part. Intelli Warranty Management System is technological advance and has provided the solution of this business case as well with just one click, if due to any reason LSP are not able to pick up the part from Dealer’s location OEM can reschedule the pickup of part in just one click and Logistic service provider can revisit to Dealer’s location as per the new schedule.

Live Tracking of Parts

Dealers and Original Equipment Manufacturers need to track the delivery of the part which has been picked up by a Logistic service provider to be delivered to desired location of Original Equipment Manufacturers. With the help of live tracking status functionality provided by Intelli Warranty Management System, it is feasible for both Dealers and Original Equipment Manufacturers to get an update about the exact location of the part during the transition from Dealer’s location to OEM’s location in just one click. Intelli Warranty Management System show line by line details of parts from Dealer’s location when it has been picked up, where it reached now and what is the tentative date of delivery of the part to OEM’s location. With this live tracking mechanism provided by Intelli Warranty Management System, OEM can keep a track and contact Logistic service provider to speed up the transition of and delivery of parts.

For more information and details about Intelli Warranty Claim Management System and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.
Location: Unit No. 202 & 203, II Floor JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018, India

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