Things You Should Be Aware About Knowledge Base Management System
Knowledge base management system is the concept arisen from emerging technology like artificial intelligence. The system means a centralized database that is capable enough to store large amount of information efficiently with essential feature like, real-time updates and secured entry to the database. The integration of such system in equipment manufacturing firms will help them in digitizing the database and enhance the functionality of the organization. The software will help OEMs at four fronts: Self-customer Support Employee knowledge empowerment End reliability on one person Information asset management Just go through the article and you will get to know about some unique feature and functionality of knowledge base management system . Knowledge base management system will be like an internal Wikipedia to an organization, where they can build an online community to help customers with their queries. OEMs can directly post FAQs to this portal and emplo...