Posts

Showing posts with the label knowledge base management system

How Implementation Of Knowledge Base Management System Will Benefit OEMs?

As an OEM if you are struggling to solve queries of your dealers and customers due to unavailability of correct info at correct time, then it’s time for you to change your process of answering queries. What process we are talking about? It’s manual to digital process. Intellinet has developed this automated software called knowledgebase management system that will keep queries in a centralized data and one can answer them instantly when anyone comes up with a query. OEMs are behind in taking action on time and it may be reason for them to lag behind in competition. It can also cost OEMs, huge revenue loss as an immediate consequence. Moreover, with manual processing nothing will change dealers and end- customers may choose to other service provider if the same process continues. OEMs need to put resources into knowledge base management system so that employees, authorized dealers, customers can discover and share the data they need to perform their work effectively. Implementing ...

Why Automotive OEMs Need To Know About Knowledge Base Management Software?

Image
In spare parts manufacturing firms, knowledge management software can bridge departmental boundaries and bring the light to differences with the organization. For OEMs it's a great opportunity to integrate such automated software and increase productivity and customer satisfaction. Adopting knowledge base management software will be like an internal wikipedia for the organization and it will save lots of valuable time of OEMs and they just need to answer any particular question only ones and can use it again and again, whenever asked. The software will not only store the information of the organization on digital platform, but instant sharing of info internally and externally will provide many benefits to the business. Let's understand in details why an OEM needs Knowledge Base Management Software? What Is KMS? It is a digital platform prepared specially for OEMs so that they can store their document and data of the organization digitally on a centralized platform...

Things You Should Be Aware About Knowledge Base Management System

Image
Knowledge base management system is the concept arisen from emerging technology like artificial intelligence. The system means a centralized database that is capable enough to store large amount of information efficiently with essential feature like, real-time updates and secured entry to the database. The integration of such system in equipment manufacturing firms will help them in digitizing the database and enhance the functionality of the organization. The software will help OEMs at four fronts: Self-customer Support Employee knowledge empowerment End reliability on one person  Information asset management Just go through the article and you will get to know about some unique feature and functionality of  knowledge base management system . Knowledge base management system will be like an internal Wikipedia to an organization, where they can build an online community to help customers with their queries. OEMs can directly post FAQs to this portal and emplo...

Why to Apply Knowledge Base Management System to The Automotive Industry?

Image
Knowledge base management system generally focuses on objectives like- performance, innovation, integration and continuous improvement in business processing. The software helps OEMs to share valuable insights within the organization and outside the organization to reduce redundant work and serve end-customers in a better way. Automotive OEMs spans a wide array of sectors: manufacturing, inventory management, order management, and much more. In each any every sector, people have queries related to work, documents or delivery of parts. Each sector can be benefitted from knowledge base management system on board, as OEMs don’t have a proper channel to store documents and knowledge of employees. If you are an OEM, you have options to integrate knowledge management software in your organization. The software offer components such as business intelligence and centralize knowledge storage, which is necessary for smooth functioning of a business. Top OEMs are already using t...