How Implementation Of Knowledge Base Management System Will Benefit OEMs?
As an OEM if you are struggling to solve queries of your dealers and customers due to unavailability of correct info at correct time, then it’s time for you to change your process of answering queries. What process we are talking about? It’s manual to digital process. Intellinet has developed this automated software called knowledgebase management system that will keep queries in a centralized data and one can answer them instantly when anyone comes up with a query. OEMs are behind in taking action on time and it may be reason for them to lag behind in competition. It can also cost OEMs, huge revenue loss as an immediate consequence. Moreover, with manual processing nothing will change dealers and end- customers may choose to other service provider if the same process continues. OEMs need to put resources into knowledge base management system so that employees, authorized dealers, customers can discover and share the data they need to perform their work effectively. Implementing ...