Add Value to Your Business Through Intelli Warranty Claim Management System

Original Equipment Manufacturers put their constant efforts in increasing the value of the business and to provide more returns on investment to both dealers and to end customers. By providing a better After Sales Service to both dealers and end customers, original equipment manufacturers are on their way to add value in the service provided to them. In this effort of adding value to dealers and customers Intelli Warranty Claim management system plays a vital role.

There are cases when original equipment manufacturers get to know that some manufacturing defect has occurred in the product which has been manufactured in particular lot or batch. These products might have been sold to dealers or dealers might have sold some of these products to the end customer. As there is manufacturing defect exist in the product fixing of same is the responsibility of every original equipment manufacturers. They need to recall all of the faulty products from all the dealers and end customers free of charge. This helps in adding value to the business and helps in regaining the trust of the customers. This recall or campaigns of products from dealers and customers is a very challenging task to maintain by every original equipment manufacturer and if warranty Claim management software does not support such recalls it will be very difficult for original equipment manufacturer to keep track of the entire product in the recall if required.

Intelli warranty Management system provides flexibility to OEM users to manage the recalls or campaigns in system. They can define the campaign, start and termination dates and can map the products as required to recall. Once any campaign is launched auto notification gets sent to all the dealers so that they become aware of the campaign and can start to identify the required products for which campaign has been launched. They can then take required action and fix the issue. They can also create and submit claims as applicable for those products which qualify for those campaigns. Once any campaign is closed, dealer will not be able to create campaign type of claim for that specific product and can submit normal claim.

In Intelli warranty management system, it is possible for original equipment manufacturer to launch multiple campaigns at the same time as it adds value to original equipment manufacturer in creating multiple campaigns for multiple defects that might arise due to manufacturing fault or if any announcement is required on current products. Since search defect or announcement is detected in the product which has been transferred to Dealers or have been sold to end customers, Intelli warranty Claim management system equips original equipment manufacturers to define and manage the records of product which may be at dealers shop or it might have been sold to end customers, it provides to check different product based on the ownership of the product.

In the traditional way of managing the warranty claims, it was very difficult for both original equipment manufacturers and dealers to manage the records of the default products but with Intelli warranty Claim management system, it has become very easy for both dealers and original equipment Manufacturers to manage recalls of the default products right from identifying these products, resolving the issue in products, creation and submitting of claims by dealers and final action from original equipment manufacturer on submitted claims and providing better satisfaction to customers as well.

For more information and details about Intelli warranty management system and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.