How Digitization In Warranty Process Can Transform OEMs Business?

Warranty claims cost a lot to OEMs and eats large part of their revenue. Claim handling is a critical business operation for automotive OEMs. It consists of multiple steps including warranty claim submission, root cause analysis, fault codes, validate and refund processing. It also involves the identification of fraud claims.

Automation of warranty process will streamline the claims management cycle - reduce the cost spent on warranty costs, improve parts return process, dealer collaboration, and most importantly improve end-customer experience.

OEMs need to move their traditional warranty management processing to digital solutions that let dealers submit warranty claims online. This will save a lot of time of OEMs and dealers. Also, it will be easy to track and validate claims. Moreover, it will be easy to identify fraud claims and save revenue. That digital solution is warranty claim management system.

With digital Warranty claim management system, OEMs can offer online claim submission and handling. Form the moment a unit is sold, the part number will be stored into the system and warranty lifecycle of that specific part will began. Whenever warranty claim will be submitted for that part, the online systme will detect all the necessary details automatically and all the details will be in-front of them that are required to process the claim.

Online warranty claim management process includes complete info that is needed to process a claim. This can include a detailed description, part numbers and even image of damaged or wrong part. Image will allow faster claim evaluation. By managing warranty claims online, the parts warranty can be authenticated and validated very effectively.

Intellinet has developed this warranty claim management system and already developed many more software for parts manufacturers as Intellinet is in this industry from past 14 Years and helping OEMs in making their business processing smooth and effective that save money and keep the end consumer satisfied.

The software can be easily integrated with existing company database, so the existing system doesn’t require making any changes into the setup.  It’s all about meeting the needs of each business and their specific use scenarios.

Warranty claim management system is one of its kind advance software that is need of today’s OEMs and dealers. This is developed by Intellinet as keeping in mind that today both OEMs and dealers face number of issues in claim management of sold spare parts. This software will help in making all the process running smoothly. It will automate all the process, from customer record to parts sold and part warranty, claim handling process, etc. This is a platform which has solution of all the needs of an OEM. The software allows automating the process of OEMs and dealer that involve claim and warranty process, inventory handling process, automatic BOM generation, finance and refund process and much more.

For more info about this software, get quick info by connecting to team Intellinet at www.intellinetsystem.com

NOTE: The software from Intellinet are not meant for third part dealers.

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