How Advanced Technology Can Transform Warranty Management Process For OEMs?
In automotive and other manufacturing industries, spare part manufacturing is only a part of the job. Apart from this, tight process control and customer awareness are essential to maintain the business standard.
With increased competition and globalization, OEMs are facing challenges. Moreover, customers are also getting digitized and their demand of improved products and transparent after sales service will also increase. In the face of such challenges, OEMs can only stay ahead of the competitors by adopting continuous innovation.
For this, of course they will need to curb expenses but in long run such techniques will help them in grabbing lots of revenue. In current scenario, warranty performance in an organization presents a critical opportunity in front of OEMs to reduce operational cost and improve productivity.
Warranty claim management software from Intellinet can help OEMs in this process. This is cloud base software with low investment cost available for all size of OEMs. By having this software on board, OEMs will not need a team of IT professionals to check for every function continuously, just integrate the software with existing setup and start working.
Deficiencies in warranty claim process can be effectively managed if proper method is available on board to tackle warranty data. Also, having warranty claim management software on board will help OEMs to connect and share with another department effectively and efficiently.
The centralize warranty claim management system is an optimal solution that can resolve all the issues in claim management process by eliminating the manual process and make it digital. The system will capture all the data and transfer information between the departments to improve spare part quality and provide better services to the end-customers. When all the warranty processes in supply chain will be integrated and streamlined, warranty managing cost will come down automatically.
With proper warranty management software, OEMS can send and receive claims online, automate processing, monitor duplicate or fraudulent claims and can make the complete system transparent with zero errors. OEMs incur huge losses in revenue leakage due to warranty claims every year. But this automated warranty software will help OEMs and dealers to track the spare part warranty through its entire life time. The software will also boost productivity, improve customer satisfaction and will reduce cost of doing business.
The closed loop warranty management system will help OEMs in capturing customer and market data and transfer it to the OEMs for better decision-making. This, in turn, enables the latter to continuously initiate sustainable operational improvement measures that strive to fulfill core business objectives like reducing expenses, increasing after-sales revenues, improving end-customer satisfaction, and boosting sales. Warranty claim management software is that critical tool that can impart the all-important competitive edge to an equipment manufacturer. The time OEMs will stop treating warranty as a reactionary measure and will adopt a comprehensive approach to tackle issues, it will transform warranty department into a strategic and competitive business advantage.
For an OEM, it’s necessary to have dynamic and interactive warranty management software to keep business process smooth and less time-consuming. Such system helps to reduce warranty expenditure and end warranty revenue lose. Accurate supplier recovery and warranty forecasting capabilities can be designed to help identify warranty frauds ahead of time.
Robust warranty claim management software will help OEMs to function well and connect well with authorized dealers and internal organization employees. With this system, the administration and business processing cost will reduce up to 20%, and the productivity will improve significantly, almost up to 50%.
Intellinet has developed this warranty management system for the equipment manufacturers. If you are interested into the software or have any query regarding the software, feel free to connect with team Intellinet at, sales@intellinetsystem.com
With increased competition and globalization, OEMs are facing challenges. Moreover, customers are also getting digitized and their demand of improved products and transparent after sales service will also increase. In the face of such challenges, OEMs can only stay ahead of the competitors by adopting continuous innovation.
For this, of course they will need to curb expenses but in long run such techniques will help them in grabbing lots of revenue. In current scenario, warranty performance in an organization presents a critical opportunity in front of OEMs to reduce operational cost and improve productivity.
Warranty claim management software from Intellinet can help OEMs in this process. This is cloud base software with low investment cost available for all size of OEMs. By having this software on board, OEMs will not need a team of IT professionals to check for every function continuously, just integrate the software with existing setup and start working.
Deficiencies in warranty claim process can be effectively managed if proper method is available on board to tackle warranty data. Also, having warranty claim management software on board will help OEMs to connect and share with another department effectively and efficiently.
The centralize warranty claim management system is an optimal solution that can resolve all the issues in claim management process by eliminating the manual process and make it digital. The system will capture all the data and transfer information between the departments to improve spare part quality and provide better services to the end-customers. When all the warranty processes in supply chain will be integrated and streamlined, warranty managing cost will come down automatically.
With proper warranty management software, OEMS can send and receive claims online, automate processing, monitor duplicate or fraudulent claims and can make the complete system transparent with zero errors. OEMs incur huge losses in revenue leakage due to warranty claims every year. But this automated warranty software will help OEMs and dealers to track the spare part warranty through its entire life time. The software will also boost productivity, improve customer satisfaction and will reduce cost of doing business.
The closed loop warranty management system will help OEMs in capturing customer and market data and transfer it to the OEMs for better decision-making. This, in turn, enables the latter to continuously initiate sustainable operational improvement measures that strive to fulfill core business objectives like reducing expenses, increasing after-sales revenues, improving end-customer satisfaction, and boosting sales. Warranty claim management software is that critical tool that can impart the all-important competitive edge to an equipment manufacturer. The time OEMs will stop treating warranty as a reactionary measure and will adopt a comprehensive approach to tackle issues, it will transform warranty department into a strategic and competitive business advantage.
For an OEM, it’s necessary to have dynamic and interactive warranty management software to keep business process smooth and less time-consuming. Such system helps to reduce warranty expenditure and end warranty revenue lose. Accurate supplier recovery and warranty forecasting capabilities can be designed to help identify warranty frauds ahead of time.
Robust warranty claim management software will help OEMs to function well and connect well with authorized dealers and internal organization employees. With this system, the administration and business processing cost will reduce up to 20%, and the productivity will improve significantly, almost up to 50%.
Intellinet has developed this warranty management system for the equipment manufacturers. If you are interested into the software or have any query regarding the software, feel free to connect with team Intellinet at, sales@intellinetsystem.com
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