Sick And Tired of Doing Pre-delivery Inspection The Old Way? Read This

In 21st century the competition in every sector is very high as everyone is working not only for customer delight, but also for the dealers delight. In automotive part manufacturing industries and also in other manufacturing firms, this act is taking shapes rapidly and leading OEMs to ultimate customer satisfaction.

To Achieve this aforesaid objective of dealers delight, there is a lot of pressure on OEMs to improve quality of plant assembly and vendor components.

pre-delivery inspection solution
To help OEMs achieve their objectives, Intellinet has introduced new software in market by the name of pre-delivery inspection solution (PDI). The software is prepared for the purpose of giving OEMs an Intelligent and intuitive way of performing inspections on vehicles at the time of delivery, from OEM to dealer and from dealer to end-customer.

With this software on board, OEMs will be able to automate the inspection process from both ends and save a lot of time. Pre-delivery inspection solution is divided into two parts and it is fully customized software. It gives the opportunity to OEMs to prepare sets of questions to be answered by dealers and make changes into the same, according to the business needs and demands. Two types of PDI are:
  1. Arrival Condition Report: Under the banner of arrival condition report, OEMs will receive a certificate from the dealer that inspection on the received vehicles has been carried out and everything is fine (if it is). In case of any issue, dealer representative can connect with the OEM personnel directly through the portal and can inform them about the issue, if they come across in any vehicle, as arrival condition report is needed to be prepared separately for each vehicle. The difference is, OEMs and dealers will be able to save lots of valuable time through this automated portal.
  2. Dealer (PDI) Pre-Delivery Inspection: As it is clear from its name, this inspection is carried out by dealers for the final time on a vehicle, before handing over the keys to end-customers. This process is carried out to ensure that at the time of delivery, the vehicle was in perfect condition and it will not come back to dealership with a problem instantly.Dealer pre delivery inspection (PDI) is the process that includes a long list of questionnaire that includes questions about every part and section of the vehicle. for example it includes - wipers are working correctly or not sensors are working or not, vehicle is clean and scratch free on not and all the accessories included are original or not, etc.
    In performing PDI, if authorized dealers come across any tiny problem, they solve it on their end, and if the problem is big, then they accelerate it in front of OEMs. In manual processing, this work was done through pen and paper and reports were sent by manual process. Don't you think it's a long and time taking process?
As a solution to such problem, Intellinet has prepared this pre-delivery inspection solution. Final chek through automated way will make customer to sign digitally after complete satisfaction.

 Why ARC And Dealer PDI Are Important?

 To understand the importance of pre-delivery inspection, one needs to look at customer satisfaction ratings for different OEMs and vehicle manufacturers and dealers. ACR and dealer PDI will help OEMs and dealers to point out the major issues before handing the vehicle to end Customer. Automation will lead to customer satisfaction as customers are impatient and need everything instantly.

What Dealers Need to Do?

Either it's an OEM or dealer; Nobody can deny the importance of automation. A dealer needs to ensure that the representative, who is performing tasks on any customer vehicle, should have complete knowledge about the job to be performed. Such tool will have a great impact on OEMs as they will be able to increase customer satisfaction and trust on brand.

In case you have any query regarding the software or you wish to enjoy free demo of the software, feel free to connect with the experts at www.intellinetsystem.com
Location: Unit No. 202 & 203, II Floor, JMD Megapolis, Sohna Road, Sector 48, Sector 48, Gurugram, Haryana 122018, India

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