Intelli Warranty Claim Management System – Must Own System to Manage Warranty Claims

Whenever any issue comes in any product, Dealers need to do their investigation and based on that they need to repair the part. They also need to hire labor and bear some other expenses in fixing that issue which has happened in any product or part. If the product or part is under warranty, they will raise the claim to Original Equipment Manufacturers so that they can reverse them the expenses made on behalf of Original Equipment Manufacturers for fixing the issue. Original Equipment Manufacturers once received the claim, start doing their investigation. In the absence of technology based warranty claim management system, this investigation at times may take few days and hence it delays in final decision taken by Original Equipment Manufacturers. Also, Original Equipment Manufacturers finds it too difficult to manage warranty claim process. With Automated warranty solution as Intelli Warranty Claim Management System, Original Equipment Manufacturers manual efforts gets reduce and with technology driven solution, Original Equipment Manufacturers now finds managing warranty claims easier.

Pre-Estimation of Warranty Claim

Estimation of expenses that can be claimed can be pre-determined with the help of Intelli Warranty Claim Management System. To avoid increase in life cycle of Warranty Claim, Intellinet has incorporated this functionality in Intelli Warranty Claim Management System. With Pre-estimation Request functionality, it is easy for Dealers to take prior approval from Original Equipment Manufacturers and thus it helps in reducing the overall life cycle of claim. These approvals are taken by Dealers with the Pre-estimation requests submitted by them in Intelli Warranty Claim Management System. As Dealer has already taken the approval from Original Equipment Manufacturers, once they create the claim from this approved request, time involve in investigation by Original Equipment Manufacturers reduces and hence they approve the claims in shorter period of time. Structure of Pre-estimation request is same as Warranty claims and hence Dealers do not have to put any extra effort to understand this request and details required to submit the request.

Intelli Warranty Claim Management System As Customized Solution

Intelli Warranty Claim Management System can be customized as per the requirement of original equipment manufacturer and hence Original Equipment Manufacturers not only will be able to manage and tracing the claims effectively and easily but they can also increase the periphery of after Sales Service which they provide to Dealers. With Intelli Warranty Claim Management system, original equipment manufacturers can define their own business rules and validations. Original Equipment Manufacturers in Intelli warranty claim management system can put customized checks and validations at every stage of the claim throughout the life cycle of the claim. There are checks which are executed while creating and submitting the claim by dealer to Original Equipment Manufacturers and even after the claim has been submitted by dealer, there are certain business validations and checks which work during the final settlement of the claim. Intelli warranty claim management system is technically capable of managing even the limits within which any original equipment manufacturer can accept the claim. These limits can also be customized as required. Dealers and Original Equipment Manufacturers discovered the dashboard functionality provided by Intelli warranty management system not only interactive but also supports them in managing the claims. It is easy for Original Equipment Manufacturers to keep a track on all the claims and thus helps them in taking the timely action on those claims. Timely action on claims results in reducing the life cycle of the claims.

Auto Claim Processing Helps in Reducing Claim Life Cycle

Intelli Warranty Claim Management System act as Auto Claim Processing Software and enables the Original Equipment Manufacturers to define business rules so that claim can be process automatically without any intervention of Original Equipment Manufacturers and thus making it possible for system to approve or reject these claims automatically. With this auto claim processing software, any claim which is submitted by Dealers if qualifies for auto claim processing; using Intelli warranty Claim management System directly takes an action on those claims and process them. With this auto claim processing technique, Intelli Warranty Claim management speeds up the process of claim settlement and Original Equipment Manufacturers need not to worry about processing of such claims.

Keeping in center the challenges and issues which Original Equipment Manufacturers are facing in managing warranty Claim management traditionally and also to provide customized solution as per the requirement of Original Equipment Manufacturers, Intellinet has come up with the solution as Intelli Warranty Claim Management System. Intelli Warranty Claim Management System helps in easy claim creation and submission by dealer and as dealers got timely update about progress of claim, Intelli Warranty Claim Management System keeps on providing timely update to dealer with complete transparency. Building trust is a very long process and once it develops, it will help both Dealers and Original Equipment Manufacturer to grow their businesses as it is very important to bring transparency in the business between Dealers and Original Equipment Manufacturer.

For more information and details about how Intelli warranty claim management system can bring drastic change in managing warranty claims and how Intelli warranty claim management system can bring revolution in your current warranty system and boost up your after sales service, visit our website www.intellinetsystem.com.