Proven Quality Management with Pre-Delivery Inspection System
There are several processes that a manufacturer carries out on a product, right from manufacturing to the point of the item being delivered. Until the product is handed to the customer, the OEMs and dealers have to ensure that the quality of the product is not hampered. The quality of the product is proportional to the image of the brand and hence all necessary measures are taken to uphold the same. Ensuring quality and good after sales service will create a trust factor and will be beneficial for the business.
Even though strict guidelines are followed to ensure all quality parameters are in check, human error always comes into play. There can be issues during logistics or transportation which can tamper the product quality. With this fact in consideration, whenever the dealers receive any products from OEM, they conduct a pre-delivery inspection. Intelli pre-delivery inspection (PDI) system is a great aid in conduction pre-delivery inspections. It’s a unique quality management software that allows for automated pre-delivery inspection of products at the delivery time.
Inspection While taking Delivery
Intelli pre-delivery inspection system is used by the dealers to record their observation when they take delivery of the product from the OEM. A thorough physical inspection is conducted to check for any visible damages during transit. Since the inspection system is mobile, it assists the dealers to conduct physical inspection with flexibility from any desired location.
Parameter Checklist for Inspection
PDI process consists of a dynamic checklist of parameters of different aspects of the product, from exterior to interior, mechanical as well as electrical parts. The inspection is carried out on the basis of this checklist. The software provides flexibility to the OEM to set different parameters for different products as all products are not the same. Any discrepancy found needs to be rectified by the dealer.
Report Generation
With Intelli pre-delivery inspection system the dealers can not only evaluate and inspect the quality of the products but also can generate a quality report that can be sent to the manufacturer for analysis. Besides ensuring that the overall quality of the product is maintained it also allows dealers and manufacturers to consistently improve the manufacturing and logistics processes. They can identify the areas that need attention and improvement. Constantly improving quality and working for customer satisfaction will create a customer base that is loyal to your products and ensures continued business. Pre-delivery inspection forms an integral part to ensure customer satisfaction and hence its importance cannot be neglected.
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