Key Improvements with Warranty Management Solution
Warranty offered on any product helps retain the customer’s loyalty. To promote customers’ interest in the brand, warranties are offered along with the product. Therefore, warranties nowadays are crucial to gain market share. Though important, warranties constitute a major portion of the losses incurred by manufacturers. This loss can be attributed to several factors like data entry errors, inefficient claim processing, fraudulent claims, ineffective reporting. The problem could be solved if only there was a comprehensive claim management process that could fix the above-mentioned issues using automation.
What does an automated management process do?
Intelli Warranty management system completely automates warranty management process as it auto-processes claims, incorporates data into the claim templates via diagnostic devices and mobile feed.
Improved Efficiency: Intelli warranty management solution improves claims process efficiency by curtailing manual effort in claim submission, processing, and payments, thereby reducing the turnaround time promised to the customer and increasing productivity.
Data Accuracy: Accuracy of data can be guaranteed, given that the process requires little or no human efforts, which is proportional to a significant reduction in errors and redundancies.
Improved Quality: The efficiency of warranty management solutions will benefit dealer management and warranty management operations, all thanks to better claims assessment, automated claims processing, visibility, and transparency.
Eliminate Fraud Claims: The warranty management solution enables screening, detection and successfully eliminates fraudulent claims.
Warranty Cost Reduction: Intelli warranty management solution minimizes administration and warranty costs and pay-outs. A vigorous delivery mechanism reduces claims processing costs.
Customer Satisfaction: Comprehensive warranty management techniques lead to complete transparency and maintain a communication channel with all stakeholders. This helps create, maintain and strengthen the standard of customer relationships, increasing brand loyalty and client satisfaction along the way.
Intelli warranty management solution helps uphold customer satisfaction with a reduction in operational costs. With a collaborative methodology, this end-to-end solution enables manufacturers to streamline and address all warranty-related issues swiftly and efficiently.
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