Enhancing Customer Satisfaction with Quality Inspection Delivery System
Automotive Businesses have a system in place which governs their core processes. These processes include sales, warehousing, distribution, and logistics to name a few. One other aspect that deserves much attention but is often overlooked is Quality Inspection, which is in fact a fundamental pillar for achieving continuous growth. Continuing with the trend, Intellinet's quality inspection delivery system manages entire the pre-delivery and post-delivery inspection process for improved speed and consistency. This cannot be achieved with the conventional process.
The Drawbacks of Current Process
- Increase in returns due to inadequate inspection process which results in damaging the brand image.
- Reduced customer loyalty, because customers do not get the best value.
- The higher cost incurred from warranty, replacement, or refunds due to poor quality products.
- Paper-based and manual process that impacts the speed and accuracy of the inspection process.
Intellinet's quality Inspection delivery system is a versatile utility which the dealers can use to record their observations while receiving the delivery of the product. Let's take a look at some of the benefits:
- Easy to access inspection forms irrespective of the device types.
- Ease to conduct inspection from anywhere.
- Support for multiple inspection methods and digital attachments.
- Facilitates advanced reporting and analytics with the help of an interactive dashboard.
- Share inspection report with dealers and suppliers with defined portals.
Benefits to OEMs
- Reduced inspection time by a considerable amount.
- Ease of conducting inspection and report submission with a handheld tablet, mobile, or web.
- Foster customer loyalty and improve brand image
Using the quality inspection system, the manufacturer can set up different parameters in form of a checklist. The inspection is conducted by testing one or more product characteristics and comparing the result with specific requirements to confirm compliance.
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