Priorities the Resolution to Be Given to Dealers Through Intelli Technical Support Module

Whenever any issue or problem comes, dealers need to analyze the issues and then they provide the solution of the issue and fix the same. Incase dealers do not have the solution available with them; they approach the original equipment manufacturer asking for the solution of the issue. Intelli Technical Support module is an online web-based tool with the help of which dealers are able to raise the technical request about the issue which they are facing and can submit the same to original equipment manufacturer for the solution.

Intelli Technical support system act as a tool for dealers with which Dealers can create and submit the technical request for the different support which they required from original equipment manufacturer. Once all the required details are filled, they can submit the technical support request to original equipment manufacturer for the solution. Once original equipment manufacturers got to know about the technical support which Dealer require, original equipment manufacturers go through the details about the issue which dealer is facing the action which dealer has taken to resolve the issue and the always tries to find out the probable cause and do the root cause analysis of the issue. Based on the issue of the problem which Dealer is facing, they can set the priority of the request and once original equipment manufacturer receives technical request submitted by dealer, they can provide the solution of those request based on the priority set by dealer. These solutions can be followed by dealer to fix the issue and thus will be able to provide better after sale service to customers.

For more information and details about Intelli Technical Support Module System and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.

Location: Unit No. 202 & 203, II Floor JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018, India

Comments

Post a Comment

Popular posts from this blog

Top 5 benefits of Electronic Spare Part Catalog for OEM

Image
In past few years, digitalization has taken place at quite a fast pace. Every business is looking forward to digitalizing manual processes for the effective and efficient functioning of the organization. OEMs are also digitalizing their spare parts catalogue for easy spare parts management, spare identification and a lot more. Digitalizing spare parts catalog offers multiple benefits to OEMs, below listed are the top 5 benefits of electronic spare parts Catalog for OEM, let’s have a look – Huge Cost Saving – New spare parts keep on approaching the market every now and then which generates the need for updating catalogue on regular basis. However, updating manual catalogue is a time consuming and costly process as it requires entire catalog to be reprinted and redistributed. Digitalizing spare parts catalog reduces this cost to the minimum as with digital catalogue, OEMs only need to make changes via admin panel and it reflects to the dealers worldwide. This leads to...
Read more

What is the need of Integrating Dealer Management System With Electronic Part Catalogue?

In a world wherever social and economic conditions are perpetually dynamic and competition is fierce, automobile dealers should stay profitable so as to retain management over the long run of their businesses. Online market is proving to be one in every of the quickest and most profitable avenues for mercantilism inventory. Dealer Management System for automotive spare parts is comprehensive software that simplifies regular operations, increasing performance potency. It covers each stage of spatial arrangement operations and every interaction with OEMs and dealers. This DMS also save time and money. It's a functionally wealthy, high speed, integrated application that allows quick and correct deciding support. DMS has been created to grant dealers the flexibility to regulate multiple franchises with just single software. But at some instances it lacks behind and need to integrate with electronic part catalog . Need For Integration Here the thing is with so many features DMS a...
Read more

What Innovation Will Automotive Warranty Claim Management Offer To OEMs?

Warranty claim management is one of the equipment OEMs most vital and squeezing issues. Vehicle OEMs and their authorize dealers utilize warranty to win and hold consumers. In return, the consumers hope to be given longer warranty period. Dealers are frequently squeezed between consumers and OEMs, to match the bumper-to-bumper warranties but in the end customers receive warranties with cost burden. Few topics bring up a larger number of issues and encourage more discussion than the length of warranties. Automotive warranty claim management has turned out to be one of OEMs' most imperative selling tools. But to keep that technique from exploded backward in the long haul, system quality and shorter discovery to correction cycles must go with longer warranties. A major dread of dealers is that automotive warranty claim management expenses will be charged without legitimate proof and legitimization. Also, with existing manual procedures, OEMs concur that it will be troublesome ...
Read more