How Contribution of Dealers in Providing Resolution Through Intelli Wiki Helps Original Equipment Manufacturers

Whenever any Technical Advancement has been done by Original Equipment Manufacturers, knowledge of such advancement needs to pass on to dealers so that they have the updated information about the different products which they need to sell to the end customer. Such improvements can be in terms of change in product design or it could be a technological improvement that original equipment manufacturer has done in the existing product or it could be that they have launched a new product all together. Without proper system in place, Original Equipment manufacturers are not able to provide knowledge and technical support to dealers automatically and all such distributors or dealers either has to approach Original Equipment Manufacturers for their technical expertise or need to take guidance from internet. Keeping the issues and challenges which dealers and Original Equipment Manufacturers are facing to provide quick and advance solution, Intellinet has developed an online system name Intelli wiki system.

With iWiki, Original Equipment Manufacturers can share technical and non-technical changes which they have done in any product with the help of iWiki solution provided by Intellinet. If the customer faces any issue in the product, they bring that product to the dealer to fix the issue that has come up in the product. Based on their best technical expertise, dealer fix the issue or the problem and if the issue that has come up in the product is more critical, Dealers reach out to the original equipment manufacturer for the solution of the same. It could be possible that for any issue which any other dealer has raised and original equipment manufacturer has provided out the solution, a particular dealer might have a better solution or an alternative approach with which the problem or issue can be resolved. In the absence of a collaborative approach between dealers and original equipment manufacturer, dealers find it difficult to share the alternate solutions with original equipment manufacturer. Intelli Wiki provides the platform to Dealer with which they can connect directly with original equipment manufacturer and can share their thoughts and ideas on the solutions or the issue which other dealers might be facing.

To provide the solution of the challenge faced by different dealers and to avoid repetition of the same issue, original equipment manufacturer publishes the articles through iWiki. These articles have details about the problem which has come up in the product, the step which dealer can take to fix that issue and it also describe the probable cause due to which the issue has occurred. Within Intelli Wiki, original equipment manufacturers are able to provide the solution in minimum time and also, they can provide the solution to all the dealers with the help of those articles at the same time. Through iWiki, the process of providing solution to dealers has become an easy task for Original Equipment Manufacturers.

Original Equipment manufacturers also focuses on acquiring the new market and therefore it is imperative for every original equipment manufacturer to provide the deep understanding about the different products, technical knowledge of managing of these different products and other such information to each and every dealer which are distributed across different regions. Intelli Wiki is an online web-based solution which helps original equipment manufacturer to create multiple articles about different product which are manufactured by Original Equipment Manufacturer and provide information to dealers on a regular basis.

For more information and details about Intelli Wiki System and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.