Why Intelli Technical Support Module System is Important for Original Equipment Manufacturers

With the increase in competition in automotive industry, Original Equipment Manufacturers faces tough challenges in their day to day work. Dealer’s dependency has increased on original equipment manufacturers to provide the solution of the issues that have been faced by dealers every now and then while fixing the issues that has come in any product sold by Original Equipment Manufacturers. Intelli Technical Support Module System makes it possible for dealers to raise the issue that they facing using this online web based system and also equip Original Equipment Manufacturers to provide timely solution of all such technical issues through request raised by different dealers.

Intelli Technical Support Module System with the help of digital solution provided by Original Equipment Manufacturers helps in resolving the Dealers queries and customer issues on time. Thus, it acts as an issue resolution tool which not only helps in resolving the Dealers queries but also captures their issues and solution into digital form which can be referred later on if similar issue comes again. As the name indicates Intelli Technical support system act as a tool to dealers with which Dealers can create and submit the technical request for the different support which dealer required from original equipment manufacturer. This technical support may differ from one product to other product or from one spare part to another spare part. While creating the technical support request by the dealers, if they do not have all the information available at the time of creation Intelli technical support module is equipped with the functionality that dealers can save their work without compromising the current details which they have already entered in the Intelli technical support module system and when dealers has all the information available with them, they can refer to already saved technical request and can fill up rest of the details. Once all the required details are completed, they can submit the technical request to original equipment manufacturer for the solution.


Intelli technical support module is an online web based solution which can be easily accessed by dealers and they can raise the request for technical support they required. Intelli technical support module is easy to use and with user friendly interface it enables dealer to elaborate the issue which they are facing. Dealers can raise the technical issue they are facing by documenting the issue which has come up in product and based on the analysis and investigation done by dealers. They can also let original equipment manufacturer knows the probable cause of the issue which has come up in the product. Intelli Technical Support Module system enable dealers to set the priority of the technical issue which they are creating and submitting to Original Equipment Manufacturers. Dealers can categorize the technical request, every technical request put emphasis on individual product. This helps original equipment manufacturers in separating the request and based on the priority, Original Equipment Manufacturers can work on those technical requests submitted by dealers and can provide the solution to dealers.

For more information and details about Intelli Technical Support Module system and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.

Location: Unit No. 202 & 203, II Floor JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018, India

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