Intelli Wiki - Solution Based System for Issues faced by Dealers
With the advancement of the technology, Original Equipment Manufacturers keeps on enhancing the features of the products and hence knowledge of such features needs to be shared with different dealer which are spread across different regions. These updates which can be either technical or functional needs to be provided on real time without any time lag as any delay in such update could hamper normal working by dealers. Keeping in focus on all these challenges, a system has been developed by Intellinet Systems as Intelli wiki which is available as online solution and is a kind of awareness source in the form of articles. This awareness source or articles are owned, created and maintained by Original Equipment Manufacturers which can be referred not only dealers but same can also be referred by Original Equipment Manufacturers as well.
To provide updates to dealers effectively, Articles which have been created and published by Original Equipment manufacturers in Intelli Wiki system are very interactive. Original Equipment Manufacturers can format the content of the article in terms of font size, style, can attach any image or videos to have more clarity on the issue and solution and hence provide detail interactive solution to the dealers. Dealers with the help of idea sharing functionality, they can contribute their idea and share the same with original equipment manufacturer. Dealers are the first point of contact for any issues which is faced by end customer or even for fixing the issues arise at any stock which is in dealer inventory. They have real time experience and with the share Idea functionality available in in Intelli Wiki, they can contribute effectively in making the technical literature available in the online web-based solution more effective and practical. Once original equipment manufacturer receives the ideas from different dealers, they review all those ideas in detail and based on their review and analyses, original equipment manufacturers can convert those ideas directly into the technical articles and publish the same in Intelli wiki as a solution so that those idea in the form of Technical articles can be referred by other dealers also who may be facing such issues and based on the solution provided they can fix the same.
As the Intelli Wiki System is available online, any dealer who has the access to online system can login and can refer to required articles and documents as per the issue faced by him. Solution provided by Intellinet as Intelli Wiki system is available online and hence whenever any dealer or original equipment manufacturer needs any assistance with respect to any issue, they can visit the Intelli Wiki system any time and can refer the articles published by original equipment manufacturer on the different issues. The online solution helps not only one dealer but also helps all the Dealers and original equipment manufacturer. Intelli Wiki System is the answer to all such issues. Intelli Wiki System not only helps the Dealers and original equipment manufacturer to keep them updated with the information about any product but also helps Original Equipment Manufacturers to create documents on issues faced by Dealers and provide the helping hand to them. Intelli Wiki thus not only helps the dealers in quick resolution but also helps in building a string relation between dealers and original equipment manufacturers.
For more information and details about Intelli Wiki system and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.
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