Digitize the Dealers Knowledge through Intelli Wiki
In Automotive Industry, collaboration between dealers and original equipment manufacturer plays a vital role in the success of the business. If Dealers and original equipment manufacturers are not able to collaborate and dealers do not find themselves participative this may affect the growing relationship between dealer and original equipment manufacturer which ultimately is an original equipment manufacturer loss in the revenue. With Intelli Wiki Dealers can express their views, thoughts and different approach to the issues or problems and original equipment manufacturers can review those feedback or ideas and can work on those feedback accordingly.
Solution by original equipment manufacturers through Technical Articles
Intelli Wiki is an online web based platform with which whenever Dealer faces any issue, they approach original equipment manufacturer for the solution of that issue. Within Intelli Wiki, original equipment manufacturers are able to provide the solution in the form of Technical articles in minimum time and also original equipment manufacturers can provide the solution to all the dealers with the help of those articles in one go. These technical solutions or articles have details about the problem which has come up in the product, the step which dealer can take to fix that issue and it also describe the probable cause due to which the issue has occurred. These technical articles in Intelli wiki not only discuss about the different solutions which are suggested by original equipment manufacturer but also motivate dealers to share their knowledge about how they have handled the different queries, problems, issues and challenges which they have faced while dealing with the different problem in the product. Original Equipment Manufacturers can edit the content of the articles in terms of size of the font used; style of the different text, Original Equipment Manufacturers can also attach any images or videos to have more clarity on the issue and solution and hence provide detail interactive solution to the dealers and distributors.
Intelli Wiki Captures Subject Matter Knowledge
Intelli Wiki is a digital platform with which original Equipment Manufacturers can motivate dealers to utilize their subject matter knowledge and can digitize that expert knowledge in providing the solution of different issues. Dealers have real time experience and are the first point of contact for any issues which is faced by end customer or even for fixing the issues arise at any stock which is in dealer’s inventory. Dealers with the help of shared your functionality can contribute their idea and share the same with original equipment manufacturer. Once original equipment manufacturers receive the ideas from different dealers, they review those ideas in detail and based on their review they can convert those ideas directly into the technical articles and publish the same in Intelli wiki as a solution. So that those idea’s in the form of Technical literature can be available and referred by other dealers as and when required to them. Both Dealers and Original Equipment Manufacturers can refer to Intelli Wiki and based on the articles submitted by original equipment manufacturer, dealers can also contribute and share their thoughts and idea and have their contribution towards maintaining the quality of the different articles by providing the ratings on the articles published.
Intelli Wiki system is an online web based ocean of knowledge which provides functionality to Dealers to provide an idea to original equipment manufacturer in case they have a better solution and approach of the solution provided by original equipment manufacturer.
For more information and details about online web based Intelli iWiki and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.
Comments
Post a Comment