Manage Warranty of Heavy Machineries Through Intelli Warranty Claim Management System

 For any original equipment manufacturer, management of end to end process of warranty is low in their priority list. In the process of selling of different products with wide spread dealers’ network to end customer does not only help original equipment manufacturer to provide better after Sales Service but also helps in managing and providing better Warranty Claim Management service to both dealers and to end customer. It also adds as an advantage to original equipment manufacturer to provide better After Sales Service. Intelli Warranty Claim Management System help original equipment manufacturers who are involved in manufacturing heavy machineries and provide original equipment manufacturers a better tool which helps not only to dealers to create and submit the different warranty claims but also help original equipment manufacturer to manage the end to end warranty of different products as per the business requirement.

As the name indicates, Intelli Warranty Claim management system is a useful and essential system for any original equipment manufacturers to have, who has made the management of claims with respect to heavy machineries easy. In the normal course of business, dealers used to buy different heavy machineries from original equipment manufacturers and sell the same to the end customers. As part of normal wear and tear, different kind of repair and maintenance services are required by the end customer in these heavy machineries and also there may be some issues which may come while using these heavy machines. Thus, whenever any such incident happened due to which heavy machineries needs to be repair; dealers used to analyze the heavy machinery and fix the issue to make the machinery back in working condition. Heavy machinery involves many spare parts and as the cost of repair might be high, it is very critical for any dealer to check if the heavy machinery which is under repair or maintenance, is sold to end customer is under warranty at the time of repair or not. In the absence of any technology based warranty Claim management system it will be difficult for dealer to identify if the heavy machinery is under warranty or not and to identify such coverage dealers need to contact original equipment manufacturer which is a long and time consuming process.

In order to enable dealer to check if heavy machinery is under warranty or not, Intelli warranty Claim management system provides the detail of the warranty of the product which needs to be fixed by dealer with just few steps. Intelli warranty Claim management system uses the latest algorithm and technology with which dealers are able to scan the product serial number of the heavy machinery and with just scanning of that serial number dealer gets to know about each and every details about that product as to when it has been manufactured, when it has been invoiced by original equipment manufacturer to which dealer, when dealer has sold that product to end customer, details of that end customer and the different coverage which has been provided by original equipment manufacturer against that heavy machinery. Intelli warranty Claim management system also provide details with respect to the product as to what is warranty period, start and end date of warranty, what all is covered in the warranty provided and what is not covered. With this detailed information provided by Intelli warranty Claim management system, dealers gets a clear Idea as to what component of heavy machine are covered under warranty and what all component are not covered under warranty. Based on the detailed information, dealers can give an estimate to the end customer about the cost involved in the repair so that end customer can make the decision accordingly. Also, with the details provided by Intelli warranty Claim management system with respect to the coverage of different component of heavy machinery it is feasible for dealer not to create claim for the component which is not covered under warranty and they can directly charge it from and customer. Even if dealer tries to create the claim against the component which are not covered under warranty, Intelli warranty Claim management system will not allow dealers to create the claim.

Intelli Warranty Claim Management System is an online web based warranty Claim management system which helps original equipment manufacturer to control the irrelevant and unrequired claim to be submitted by any dealer. As dealer are able to know whether the product is under coverage or not and what all component are covered under warranty, it helps in controlling the unnecessary claims submitted by Dealer to original equipment manufacturers. Original equipment manufacturers will get only the relevant and actual warranty claims submitted by dealers. If dealer tries to create the claim against the component which are not covered under warranty, Intelli warranty Claim management system is capable to stop creating and submitting the claim. Intelli warranty Claim management system help original equipment manufacturer to manage the warranty in an effective way and also reduces the time which original equipment manufacturer need to invest to manage in verifying the authentication of different claims submitted by dealers with this saved time original equipment manufacturer can concentrate more on their main line of business without putting much effort on warranty claim management.

For more information and details about Intelli Warranty Claim Management System and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.