Manage Warranty Claims Easily with Intelli Warranty Claim Management System
Does your dealer use traditional way of managing warranty claims? Does your dealer always complain about one or other issues which they are facing in using the current warranty management system used by original equipment manufacturer? Are Original Equipment Manufacturers not able to take proper actions on the claim submitted by dealers? Are Original Equipment Manufacturers not able to get an alert on change in status of the claim? If the answer to any of the above questions is “Yes”, Intelli Warranty Claim Management system is a one stop solution for all original equipment manufacturers to provide a robust and Technology based warranty Claim management system to dealers.
Management of the warranty Claims has now become critical to the success of every business. For any Dealers, if they are getting a good after Sales Service from original Equipment manufacturers, they will remain loyal to those brands or else they will just start looking out for different alternatives. It has become critical for every Original Equipment Manufacturers to have an automatic Warranty Claim Management System with which Dealers should not only find it easy to create a claim for the reimbursement of the expenses made on fixing the issues on products which are under warranty but also should be able to check the current status of the claim and should be able to contact the responsible Original Equipment Manufacturers to speed up the processing of warranty claims submitted by them.
Central System for all Claims submitted by Dealers to Original Equipment Manufacturers
This web based online Intelli Warranty Claim Management software is a one stop solution for all the dealers and distributors to create different warranty claims and submit the claims to Original Equipment Manufacturers. Structure of the Intelli Warranty Claim Management software is designed in such a way that any dealer or distributor can search the required claims using different parameters, check the current status of the different claims and dealers can also track if the amount requested in claim has been paid by Original Equipment Manufacturers or not. With the multi-purpose functionalities provided by Intelli Warranty Claim Management system, it acts as one stop online claim tracking system for dealers and distributors.
Easy Identification of Responsible Original Equipment Manufacturers
Whenever any dealer submits any claim to original equipment manufacturer, the submitted claim should get assigned to a particular responsible original equipment manufacturer based on business rules already setup. In Intelli Warranty Claim Management System, Original Equipment Manufacturers define business rules and validation based on different parameters and when claim is submitted by dealers, based on these business rules, submitted claim gets assigned to a one particular original equipment manufacturer and not to all original equipment manufacturers. Therefore, Intelli Warranty Claim Management System helps in assigning the claim to one responsible OEM rather than assigning it to all the all the original equipment manufacturer. This ensures timely action by the responsible original equipment manufacturer and as claim submitted by dealer has the detail of responsible OEM, dealer can contact the responsible processor and can get the details of the current status of the claim. Intelli warranty claim management system also helps dealer to have two way communication with the responsible original equipment manufacturer so in case if during the investigation of claim submitted by dealer, original equipment manufacturer require certain additional detail information, images of the default part, any supporting attachment or any other information original equipment manufacturer can write their comments in the claim asking for required information and dealer once read this comments from that can provide the required information in the claim itself. With two directional communication between Dealers and original equipment manufacturer, Intelli Warranty Claim Management System help both dealer and original equipment manufacturer to exchange the information required and this helps in speed up of the process of claim settlement. This early settlement of claim by original equipment manufacturer enables both dealers and original equipment manufacturer to maintain a healthy relationship between the two and also lead to growing of the business relationship between them. This growing business relation between dealers and original equipment manufacturers benefit in earning more revenue and in building a strong balance sheet of both Dealer and original equipment manufacturers.
For more information and details about Intelli Warranty Claim Management software and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.
Management of the warranty Claims has now become critical to the success of every business. For any Dealers, if they are getting a good after Sales Service from original Equipment manufacturers, they will remain loyal to those brands or else they will just start looking out for different alternatives. It has become critical for every Original Equipment Manufacturers to have an automatic Warranty Claim Management System with which Dealers should not only find it easy to create a claim for the reimbursement of the expenses made on fixing the issues on products which are under warranty but also should be able to check the current status of the claim and should be able to contact the responsible Original Equipment Manufacturers to speed up the processing of warranty claims submitted by them.
Central System for all Claims submitted by Dealers to Original Equipment Manufacturers
This web based online Intelli Warranty Claim Management software is a one stop solution for all the dealers and distributors to create different warranty claims and submit the claims to Original Equipment Manufacturers. Structure of the Intelli Warranty Claim Management software is designed in such a way that any dealer or distributor can search the required claims using different parameters, check the current status of the different claims and dealers can also track if the amount requested in claim has been paid by Original Equipment Manufacturers or not. With the multi-purpose functionalities provided by Intelli Warranty Claim Management system, it acts as one stop online claim tracking system for dealers and distributors.
Easy Identification of Responsible Original Equipment Manufacturers
Whenever any dealer submits any claim to original equipment manufacturer, the submitted claim should get assigned to a particular responsible original equipment manufacturer based on business rules already setup. In Intelli Warranty Claim Management System, Original Equipment Manufacturers define business rules and validation based on different parameters and when claim is submitted by dealers, based on these business rules, submitted claim gets assigned to a one particular original equipment manufacturer and not to all original equipment manufacturers. Therefore, Intelli Warranty Claim Management System helps in assigning the claim to one responsible OEM rather than assigning it to all the all the original equipment manufacturer. This ensures timely action by the responsible original equipment manufacturer and as claim submitted by dealer has the detail of responsible OEM, dealer can contact the responsible processor and can get the details of the current status of the claim. Intelli warranty claim management system also helps dealer to have two way communication with the responsible original equipment manufacturer so in case if during the investigation of claim submitted by dealer, original equipment manufacturer require certain additional detail information, images of the default part, any supporting attachment or any other information original equipment manufacturer can write their comments in the claim asking for required information and dealer once read this comments from that can provide the required information in the claim itself. With two directional communication between Dealers and original equipment manufacturer, Intelli Warranty Claim Management System help both dealer and original equipment manufacturer to exchange the information required and this helps in speed up of the process of claim settlement. This early settlement of claim by original equipment manufacturer enables both dealers and original equipment manufacturer to maintain a healthy relationship between the two and also lead to growing of the business relationship between them. This growing business relation between dealers and original equipment manufacturers benefit in earning more revenue and in building a strong balance sheet of both Dealer and original equipment manufacturers.
For more information and details about Intelli Warranty Claim Management software and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.
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