How Dealers Can Benefit Original Equipment Manufacturer Through Intelli Wiki

Whenever any issue or problem comes, dealers need to analyze the issues and in case dealers do not have the solution, they communicate the same to original equipment manufacturers. In case original equipment manufacturers do not have any technology system with which original equipment manufacturers can provide the solution, it will be very difficult for dealers to resolve the issue. Intelli Wiki System is an online web-based tool with the help of which as per dealer’s issues, original equipment manufacturers can publish articles with details of the issue which dealers are facing and the solution provided by original equipment manufacturers.



Intelli Wiki system provides the functionality to original equipment manufacturers to create the solution related articles step by step and publish the article once done in one go. With this step by step process original equipment manufacturers do not need to worry to collect all the information while creating the article and they can create and publish the article in series of steps. Intelli wiki also provides unique feature with which dealers are able to share their views and ideas with original equipment manufacturers thus making Intelli Wiki system a two-way communication tool. Based on the technical expertise of the dealers, they can refer to the literature and with the practical experience of the different dealers which are spread across different regions they can share their ideas with original equipment manufacturers to make the solution which is available online more effective and up to date.

Different dealers may approach same issue in a different way and even for the same issue the solution implemented could be different from one dealer to other. Dealers have real time experience and are the first point of contact for any issues which is faced by end customer or even for fixing the issues arise at any stock which is in dealer inventory. Dealers with the help of shared your functionality they can contribute their idea and share the same with original equipment manufacturer. Once original equipment manufacturers receive the ideas from different dealers they review those ideas in detail and based on their review they can convert those ideas directly into the technical literature and publish the same in Intelli wiki as a solution so that those ideas in the form of Technical literature can be referred by other dealers who may be facing such issues and based on the solution provided they can fix the same.

Intelli Wiki provides a platform to dealers to share and contribute more towards providing best available solution and also the alternate solution if any. Both Dealers and Original Equipment Manufacturers can refer to Intelli Wiki and based on the articles submitted by original equipment manufacturer, dealers can also contribute and share their thoughts and idea and can contribute towards maintaining the quality of the different articles by providing the ratings on the articles published. Intellinet has understood this requirement both from Dealers and Original Equipment Manufacturers and developed an online web-based system known as in Intelli Wiki. This Intelli Wiki system is an online web-based ocean of knowledge which provide functionality to Dealers to provide an idea to original equipment manufacturer in case they have a better solution and approach of the solution provided by original equipment manufacturer.

For more information and details about online web based Intelli iWiki and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.

Location: Unit No. 202 & 203, II Floor JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018, India

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