Encourage Dealers Participation Through Intelli Wiki

 In an automotive industry, whenever any issue occurs in the product which has been sold by original equipment manufacturer, dealers are the first one to know and investigate about that issue. If the customer faces any issue in the product, they bring that product to the dealer to fix the issue that has come up in the product. Based on their best technical expertise, dealer fix the issue or the problem and if the issue that has come up in the product is more critical, Dealers reach out to the original equipment manufacturer for the solution of the same. It could be possible that for any issue which any other dealer has raised and original equipment manufacturer has provided out the solution, a particular dealer might have a better solution or an alternative approach with which the problem or issue can be resolved. In the absence of a collaborative approach between dealers and original equipment manufacturer, dealers find it difficult to share the alternate solutions with original equipment manufacturer. Intelli Wiki provides the platform to Dealer with which they can connect directly with original equipment manufacturer and can share their thoughts and ideas on the solutions or the issue which other dealers might be facing.

Intelli Wiki is an online web-based platform with which original equipment manufacturer used to publish articles on different issues or the problem which different dealers have faced while fixing any issue in the product. Whenever Dealer faces any issue, they approach original equipment manufacturer for the solution of that issue. To provide the solution of the challenge faced by different dealers and to avoid repetition of the same issue, original equipment manufacturer publishes the articles through Intelli Wiki. These articles have details about the problem which has come up in the product, the step which dealer can take to fix that issue and it also describe the probable cause due to which the issue has occurred. Within Intelli Wiki, original equipment manufacturers are able to provide the solution in minimum time and also, they can provide the solution to all the dealers with the help of those articles at the same time. Through Intelli Wiki, the process of providing solution to dealers has become an easy task for Original Equipment Manufacturers.

Intelli Wiki also acts as a collaborative tool between dealers and original equipment manufacturers. With the functionality like share idea Intelli Wiki help dealer in providing an alternative approach to the solution which original equipment manufacturer has already provided with Intelli Wiki Dealers can also express their views, thoughts and different approach to the issues or problems and once they submit their idea to original equipment manufacturer, original equipment manufacturers review those feedback or ideas and they can work on those feedback accordingly. In any organization, subject matter knowledge plays a vital role in managing the business. Intelli Wiki also helps Original Equipment Manufacturers in overcoming the challenge of sharing the updated information with Dealers and other Original Equipment Manufacturers.

Intelli wiki has made it possible for original equipment manufacturer to encourage the participation of dealer in providing the solution to the multiple issues which other dealers might be facing. This collaborative effort develops the feeling of participation with dealer and it helps in building a strong relationship between dealers and original equipment manufacturer.

For more information and details about Intelli Wiki system and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.

Location: Unit No. 202 & 203, II Floor JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018, India

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