Warranty Management System: The Software To Manage And Process Claim Digitally In OEMs
In automotive industry, warranty management of spare parts plays a key role. It makes an OEM stand ahead of the competition and enable OEMs to track and manage warranty claims of spare parts in digital way.
Why Digital Warranty Processing Is Needed?
Warranty is common process for spare parts manufacturers and sellers, but in manual process there are many flaws that result in revenue loss for OEMs. Also, process is very slow that gives us on more reason to upgrade this process from manual to digital. A customer comes to dealer with defected part and after checking the part, dealer change the part if it is under warranty and report of the same is send to OEM.
Now, how an OEM will verify that the reimbursed part was under warranty?
This is where warranty management software comes into play. It is capable to manage the warranty of a spare part from the time it leaves the manufacturing unit to the time it comes back to dealership for replacement.
OEMs can integrate the software in their existing setup and can also share the portal details with their dealers to make the process fast.
Additional Benefits
Security is a bigger concern for all the automotive OEMs. Mistake in claim handling results in huge revenue loses for them. Error like duplicate data entry will not happen after integration of Warrant management system.
It will ensure complete safety of user personal data and company data also, so that it can be presented and shared anytime, whenever required.
How It Works?
The dealers send a list of parts of OEMs that are replaced from their end and are under warranty. Now, OEMs will verify all the claims through this automated system.
Why Digital Warranty Processing Is Needed?
Warranty is common process for spare parts manufacturers and sellers, but in manual process there are many flaws that result in revenue loss for OEMs. Also, process is very slow that gives us on more reason to upgrade this process from manual to digital. A customer comes to dealer with defected part and after checking the part, dealer change the part if it is under warranty and report of the same is send to OEM.
Now, how an OEM will verify that the reimbursed part was under warranty?
This is where warranty management software comes into play. It is capable to manage the warranty of a spare part from the time it leaves the manufacturing unit to the time it comes back to dealership for replacement.
OEMs can integrate the software in their existing setup and can also share the portal details with their dealers to make the process fast.
Additional Benefits
Security is a bigger concern for all the automotive OEMs. Mistake in claim handling results in huge revenue loses for them. Error like duplicate data entry will not happen after integration of Warrant management system.
It will ensure complete safety of user personal data and company data also, so that it can be presented and shared anytime, whenever required.
How It Works?
The dealers send a list of parts of OEMs that are replaced from their end and are under warranty. Now, OEMs will verify all the claims through this automated system.
- Dealer send the claim data
- OEM representative verifies the claim by entering the VIN number or part number and image (if available).
- In case a claim is accepted or rejected, dealer instantly gets the notification.
- After getting the notification, OEMs process the refund of the part or send the replacement part to the dealer.
Integration
Warranty claim management system is included with number of unique features and functionality that makes it stand apart from other software available in market. Moreover, it can be easily integrated with existing setup of OEMs and can start working instantly after integration.
Warranty claim management system is included with number of unique features and functionality that makes it stand apart from other software available in market. Moreover, it can be easily integrated with existing setup of OEMs and can start working instantly after integration.
Why Warranty Management Software Is Worth For OEMs?
OEMs and dealers need a system to manage all the data digitally because manually it's not possible to manage all the data of excel sheets and PDFs. Also, proper verification and validation of claims are needed to stop revenue loss.
Moreover, In today's digital scenario flexibility is needed in every organization. Warranty claim management software offers that flexibility. Claims data can be verified and can be processed automatically.
The software is fully customizable and an OEM can define their own business rules.
OEMs and dealers need a system to manage all the data digitally because manually it's not possible to manage all the data of excel sheets and PDFs. Also, proper verification and validation of claims are needed to stop revenue loss.
Moreover, In today's digital scenario flexibility is needed in every organization. Warranty claim management software offers that flexibility. Claims data can be verified and can be processed automatically.
The software is fully customizable and an OEM can define their own business rules.
Since 2006 Intellinet have been developing software for equipment manufacturing companies all around the world. This has been made possible by software solution like electronic parts catalogue and warranty management software that Intelli have some great names in their fleet. Knowledge of process of all contributors of the industry, such as spare parts manufacturers and dealers, gives an edge over competitors. As a result, Intellinet is able to offer a guarantee that their software's will not only help them, but also to their network partners and end-customers. Intellinet services include software implementation, roll-out and development, integration and maintenance of issues.
For more details regarding the software, feel free to connect with team Intellinet at www.intellinetsystem.com
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