OEMs! Integrate Call-tag Automation To Digitize The Spare Parts Return Process

Spare part management is the foundation of reliable OEMs and is crucial for success for a business. As an OEM you need to know, how operations are carried out in the organization and what can be done to make process fast and productive. Moreover, an OEM always needs to look for effective and comprehensive inventory and parts management software. Rather than using old modules and methods, OEMs should adopt digital technology ASAP if they wish to stay in customer minds and retain them.

Operating strategy, R&D and brand image are few factors that an OEM need to consider. Taking these factors into account will help OEMs in minimizing performance disruption and reduce cost of doing business.

One of the most important processes for OEMs is requesting parts back from authorized dealers. OEMs use manual method for this process, but that's not productive and result in huge revenue loss.

As an automotive OEM, you need an automated technology on board that can handle all the tasks related to part return and you can focus on the bigger picture. At this situation, Intellinet can help in digitizing the process and speeding up the tasks. Also, better communication will yield better result.

Intellinet has developed innovative call-tag automation module for automotive OEMs to automate the parts recall process. Intellinet is leading provider of after sales software to OEMs in various industries and have lots of big name in their client list. This module for automotive OEMs will help Them in performing their business functions rapidly and without any hassle.

Call-tag automation can help OEMs in controlling cost of doing business, avoid unnecessary hassle and improve the productivity of business. By integrating this special module with their existing setup, OEMs will make it easy to make part recall, track al the happenings and collect all the data so that it can be later used for making services better. Take advantage of this time, cost saving and easy to use process from Intellinet:

• Maintain parts return record digitally
• Streamline your workflow For validation and authentication of returned parts
• Customized module, ready to go out of the box
• No extra hardware is required to install the module

Functioning Of Call Tag Automation Software

This module is part of warranty management software. To start the parts recall process, first of all OEM needs to go to the RMA section and select create part return request. After this, they need to move to the call tag generation section. Here, OEMs can choose shipment carrier of their own choice. This will ensure OEMs that only requested parts will be shipped to them and that too without any delay. Have a look at a step by step process:

• Create a part return request and generate a call tag number (Means request someone to pick up your order)
• As per business requirement, OEMs are free to define their own rules 
• If carrier doesn't pick up the order as per schedule, OEMs can reschedule the pick-up.

Every year, automotive OEMs experience an unprecedented number of spare parts due to multiple reasons, like defect in part. With call-tag automation software, it will be possible for OEMs to schedule parts recall from their end and they will be able to track the shipment. Moreover, this automation in parts recall process will eliminate the errors, speed up the R&D process and save large part of revenue for OEMs.

You must have got a clear understanding of why call tag automation software is necessary in automotive parts manufacturing unit. In case you have any query, feel free to connect with the experts at www.intellinetsytem.com