Adopt the New Trend of Managing Spare Parts Warranty Claims


To have an effective warranty claim management process is necessary for organization of any size and for every OEM. In most organizations, without a proper system of warranty control, revenue loss will be at the top and cost containment can go unrealized.

OEMs need to shift their focus on automated warranty claim management system from manual system and let authorized dealers submit claims online. This will save a lot of time and transparency in the process will be increased. Moreover, claim authentication will be quick and OEMs will be able to process refund or return. Such quick process will increase customer satisfaction on the brand and dealers will also be happy with instant services.

With an automated warranty management system an OEM will be able to capture all spare parts data digitally. From the moment a unit is manufactured and sold to dealer and dealer selling it to customer, the complete life cycle of spare part will saved on a centralized database. Whenever claim again that part will be submitted, all the necessary details will be in front on an OEM, just by entering the ID number of spare parts.

Online warranty claim submission will include information needed to process a claim. It may include info life- detailed description of spare part, part number and image of the spare part, etc. By managing the process online, OEMs will be able to track warranty data and evaluate it in a very efficient manner.

Intellinet has been building web-based warranty claim management software for more than a decade and helping OEMs to provide the best services to their end-customers and save valuable money, time and resources.
Internal system of an organization can be easily integrated with the software setup and no extra hardware is required in this process. The world is getting digitized at a very fast pace and customers are also getting advanced. So, OEMs also needs to be smart and fulfill customer requirements on time.

A warranty claim management software and electronic parts catalogue software can work together easily and make the organization productive by eliminating the manual paper base catalog and warranty handling process. Moreover, OEMs can customize the software’s according to their business need and can apply custom rules.

Automated warranty claim management software is capable to handle the lifecycle of spare parts from the time of production to the time they come back to OEMs with some problem and processing to resolution.
Warranty Management System as a Revenue Stream
Intellinet can guide OEMs through the 9 key steps to successful warranty recovery:
  • Committed to automated warranty claim management.
  • Fully proficient to manage all work online
  • Communication channel between OEM and dealer.
  • Suitable for every size of organization
  • Transparency in claim filing
  • Real-time data availability.
  • Track status of every claim.
  • Instant notification about warranty expiration dates
  • Quick reimbursements to which a customer is entitled

A good warranty analytics setup requires not only that the right techniques but a perfect strategy that enable organization to collect data and link internal databases of departments for sharing data in real-time. Automated warranty software can bring so many benefits for an organization and automate their work processing.

Warranty cost is already included in the price of spare part and end-customer needs to keep this thing in mind. If the spare part, get damaged after warranty period is over, only than a customer has to pay. Warranty reimbursement is real money that can claim and have complete right to do so.

Intellinet offer user friendly and most effective Warranty Management System. This product from Intellinet has evolved over years of hard work by industry experts.

Over many years OEMs have overlooked the importance of automated warranty management system without understanding the enormous potential. Intellinet core objective of developing this specialized software is to provide OEMs with increased efficiency, cut cost of doing business and improve product quality.

Feel free to connect with the experts at www.intellinetsystem.com, if you have any query regarding the software or if you wish to request free demo of the software.

NOTE: Intellinet build software only for OEMs and not for third party dealers.
Location: Unit No. 202 & 203, II Floor, JMD Megapolis, Sohna Road, Sector 48, Gurugram, Haryana 122018, India

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