How Spare Part Search Can Be Fun For Heavy Machinery OEMs?

In today's highly competitive era, heavy machinery OEMs requires very low service turn over time. The basic reason being companies face big losses in case of damage or fault in the heavy machinery like - cranes, dumpers, trailers etc.

However, servicing process turns out to be a time-consuming process as it involves spare part identification, order etc. Thus, here crops up a need for a digital system which can make the entire process quick and help OEMs in spare part management.

Intellinet heavy machinery parts catalogue software is one stop solution as it digitalizes the spare parts identification, ordering process, spare part management etc.

How It Helps?

Heavy machineries are mainly used in construction field or agriculture field. And heavy machinery consists of thousand of parts and an OEM deals with many machines at the same time. So, it’s not possible to keep record of all the parts on excel spreadsheet, as it creates problem in part search and inventory management.

In such case, heavy machinery parts catalogue software will act as savior for OEMs. This is digital parts publishing software that converts manual catalogue of OEMs into digital form. OEMs can integrate this software into their existing setup without adding any extra hardware. The software is cloud based and starts working instantly after installation.

Moreover, OEMs can provide software access to their authorized dealers also. This way dealer will be able to check product price online before ordering and if they want to place an order, they can place order directly from the site, just like an e-commerce portal.

With heavy machinery parts catalogue software on board, parts search will be easy. Unlike manual method, when dealer send an order, OEM pick up the excel sheet and search for that part, sometimes OEM dispatch the wrong part or sometime the asked part is not available in the inventory. But, due to lack of communication channel OEMs was not able to notify dealers about that. Digital parts catalogue software has eliminated such problems.

FEATURES:

  • Easy Installation On Existing Setup
  • Multi browser compatibility
  • Multilingual
  • Online Parts Search And Parts Ordering
  • Parts Zoom Facility
  • Single Dashboard To Perform All Tasks
  • Customer Record Keeping Facility
  • Parts Tracking And Online Return

OEMs rely on physical workforce to maintain all paperwork and keep documents up-to-date. Preparing documents and manual data entry process takes a lot of time and it may slow the productivity of organization.

Also, if an OEM or their authorized dealers are not able to offer better services to the end customers, this may frustrate customer and they will move to another brand. This way of losing customers may be very harmful for OEMs, as nobody wants to lose customer.

Offering best services to end-customers will not only increase brand value of the company but a company will get free branding as a customer will share the news of best services with their friends and family. With heavy machinery parts catalogue software, need of perfect communication channels will be eliminated, as the software comes with this inbuilt facility.

If you have any query regarding the software or wish to know more, just connect to the experts at www.intellinetsystem.com
Location: Unit No. 202 & 203, II Floor, JMD Megapolis, Sohna Road, Sector 48, Gurugram, Haryana 122018, India

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