How OEMs Can Save Revenue By Implementing Return Material Authorization?

RMA stands for Return Merchandise Authorization. It's a way for OEMs to get the defected part back from dealership. The method includes proper shipping and tracking of defected product to own back to them, without any error of duplicity. Return material authorization basically means that they have authorized the return of the goods.

Generally, authorized dealers order spare parts in bulk from their respective OEM, but sometimes OEMs need that replacement part back which they changed in customer vehicle for obvious reasons. OEMs may need it to send it back to the supplier or for proper R&D, as it will help them to find defect if loss is huge. The research will help in providing better services in future.

Intellinet the leading provider of online parts catalogue has added this RMA module in their warranty management solution. The tool will help automotive OEMs in getting defected parts back. This will help in making product better and indirectly increasing the revenue of an organization.

RMA allows the OEMs to integrate with parts return module and create request of parts return. With the help of parts return module, OEMs can get the required part within specific time limit.

Return material authorization is a much needed module for spare part OEMs. It will help OEMs to perform R&D on defected products and serve best to end users. This module is the best way to get original defected product back, without any fraud at dealerships.

Features Of Return Material Authorization:
  • RMA shows history of spare parts, at both ends, i.e. dealers and seller.
  • Email notification for OEMs and dealers.
  • OEMs can add own reasons for RMA.
  • The dealer can add shipping labels for RMA.
  • Dealer can print RMA details.
Work Processing Of RMA:
  • OEMs End
The admin from backend will create a part return request and will add reasons from available options. Admin can view all the RMA in his panel.
  1. Admin can view order information, product details and conversation related to the RMA.
  2. Admin can enter RMA time to get product back from dealer to avoid any delay.
  • Dealer’s End
The part manager will get request of RMA for any specific product. If the required product is available with dealership, part manager will prepare the product to dispatch according to RMA request and can add additional info if required.  Also,
  1. Parts manager can send direct message to OEM, in case of any query.
  2. Parts manager can click and add mobile images to prove his case.
  3. After complete inspection, dealer can close the RMA request.
So, this is how RMA works for OEMs. If you are an OEM, you must have got an idea, how beneficial this tool will be for your organization and how can it help you to save a lots of revenue. In case you have any query about the software or wish to explore software insights, through a free demo, than connect instantly at www.intellinetsystem.com
Location: Unit No. 202 & 203, II Floor, JMD Megapolis, Sohna Road, Sector 48, Gurugram, Haryana 122018, India

Comments

Post a Comment

Popular posts from this blog

Top 5 benefits of Electronic Spare Part Catalog for OEM

Image
In past few years, digitalization has taken place at quite a fast pace. Every business is looking forward to digitalizing manual processes for the effective and efficient functioning of the organization. OEMs are also digitalizing their spare parts catalogue for easy spare parts management, spare identification and a lot more. Digitalizing spare parts catalog offers multiple benefits to OEMs, below listed are the top 5 benefits of electronic spare parts Catalog for OEM, let’s have a look – Huge Cost Saving – New spare parts keep on approaching the market every now and then which generates the need for updating catalogue on regular basis. However, updating manual catalogue is a time consuming and costly process as it requires entire catalog to be reprinted and redistributed. Digitalizing spare parts catalog reduces this cost to the minimum as with digital catalogue, OEMs only need to make changes via admin panel and it reflects to the dealers worldwide. This leads to...
Read more

What is the need of Integrating Dealer Management System With Electronic Part Catalogue?

In a world wherever social and economic conditions are perpetually dynamic and competition is fierce, automobile dealers should stay profitable so as to retain management over the long run of their businesses. Online market is proving to be one in every of the quickest and most profitable avenues for mercantilism inventory. Dealer Management System for automotive spare parts is comprehensive software that simplifies regular operations, increasing performance potency. It covers each stage of spatial arrangement operations and every interaction with OEMs and dealers. This DMS also save time and money. It's a functionally wealthy, high speed, integrated application that allows quick and correct deciding support. DMS has been created to grant dealers the flexibility to regulate multiple franchises with just single software. But at some instances it lacks behind and need to integrate with electronic part catalog . Need For Integration Here the thing is with so many features DMS a...
Read more

What Innovation Will Automotive Warranty Claim Management Offer To OEMs?

Warranty claim management is one of the equipment OEMs most vital and squeezing issues. Vehicle OEMs and their authorize dealers utilize warranty to win and hold consumers. In return, the consumers hope to be given longer warranty period. Dealers are frequently squeezed between consumers and OEMs, to match the bumper-to-bumper warranties but in the end customers receive warranties with cost burden. Few topics bring up a larger number of issues and encourage more discussion than the length of warranties. Automotive warranty claim management has turned out to be one of OEMs' most imperative selling tools. But to keep that technique from exploded backward in the long haul, system quality and shorter discovery to correction cycles must go with longer warranties. A major dread of dealers is that automotive warranty claim management expenses will be charged without legitimate proof and legitimization. Also, with existing manual procedures, OEMs concur that it will be troublesome ...
Read more