OEMs: Simplify The Claim Process and Improve Claim Management While Reducing Costs
In automotive OEMs claim management is one of the most crucial service activities they perform. However, the complications of handling claims with manual hand-offs can generate errors that can cause irreversible harm to OEM-customer relationships.
Intellinet warranty claim management software helps OEMs simplify the claims management process. This is an innovative solution for most common industry problems that automate claim management while reducing costs. Claim management software is a comprehensive solution designed to automate spare parts warranty claim process in automotive industry, through a single dashboard. The solution is focused on enabling automotive OEMs to increase productivity and reduce claim management cost. It also ensures accuracy and consistency, improved decision making, increased service levels, and eliminate fraud claims.
With common user interface, the software is fully customizable according to organization needs. An OEM can set policies, give authorities, track claims processing and take actions on tasks as required. Intellinet warranty claim management software is flexible solution that is able to manage entire spare parts claim process. Also, dealers and customers are notified about the processing at each and every step of processing.
COMMON VIEW OF ALL CLAIMS
Warranty claim management software makes it possible to receive initial notification from a variety of sources, including mail, fax, email and call center. Notification details are recorded and can vary by type of claim.
The software provides complete list of policies, as well as previous claims history, is immediately available to department professionals to review and validate the claim. Claims can be automatically or manually routed from one personnel to another, according to defined business rules.
Claim management software also provides support for quality checking and approval. In automotive organizations, spare part claims require special handling, investigation, tracking and management.
SUPPORT FOR ALL PROCESSES AND CLAIM TYPES
The software consists of effective business management capabilities that enable OEMs to adjust workflows in a planned manner and meet targets quickly in this rapidly changing business environment. In addition this, live claim tracking, assigning responsibilities, and routing, it allow OEMs to distribute authorities outside the organization to pass claims.
Warranty claim management support all the types of claims and provide organization with the opportunity to improve customer experience, reduce process time and centralize the whole claim related data so that other departments can also access it whenever needed. This configurable, rules-driven system enables more accurate and consistent claims decision making.
With Intellinet warranty claim management, 100% claims are submitted online only. OEMs and their authorized dealers can count on faster processing and higher accuracy. This digital claim processing software can be integrated smoothly with existing setup of OEMs.
The industry best high-tech technology is included in developing this software, so that OEMs get unlimited use of advanced technology. OEMs defined rules are stored in a comprehensive centralized location and that can be only altered by staff personnel having login credentials and have knowledge in claim submission. Rules are OEMs specific and date sensitive and can be added or changed without special programming.
With real-time claim edits, this system helps OEMs easily find the errors uncovered during the claim processing, ultimately reducing payer denials. It generates easy-to-understand error messages so you can address them. You can correct your claims with more than 1 million reliable and exhaustive integrated real-time claim edits. Intellinet claim management software allows OEMs to identify and track, rejected or deny claims and provide proof of rejection to the claim filing personnel. It even automatically monitors the completion of follow-up tasks.
If you wish to know more about the software, connect to us at www.intellinetsystem.com
Intellinet warranty claim management software helps OEMs simplify the claims management process. This is an innovative solution for most common industry problems that automate claim management while reducing costs. Claim management software is a comprehensive solution designed to automate spare parts warranty claim process in automotive industry, through a single dashboard. The solution is focused on enabling automotive OEMs to increase productivity and reduce claim management cost. It also ensures accuracy and consistency, improved decision making, increased service levels, and eliminate fraud claims.
With common user interface, the software is fully customizable according to organization needs. An OEM can set policies, give authorities, track claims processing and take actions on tasks as required. Intellinet warranty claim management software is flexible solution that is able to manage entire spare parts claim process. Also, dealers and customers are notified about the processing at each and every step of processing.
COMMON VIEW OF ALL CLAIMS
Warranty claim management software makes it possible to receive initial notification from a variety of sources, including mail, fax, email and call center. Notification details are recorded and can vary by type of claim.
The software provides complete list of policies, as well as previous claims history, is immediately available to department professionals to review and validate the claim. Claims can be automatically or manually routed from one personnel to another, according to defined business rules.
Claim management software also provides support for quality checking and approval. In automotive organizations, spare part claims require special handling, investigation, tracking and management.
SUPPORT FOR ALL PROCESSES AND CLAIM TYPES
The software consists of effective business management capabilities that enable OEMs to adjust workflows in a planned manner and meet targets quickly in this rapidly changing business environment. In addition this, live claim tracking, assigning responsibilities, and routing, it allow OEMs to distribute authorities outside the organization to pass claims.
Warranty claim management support all the types of claims and provide organization with the opportunity to improve customer experience, reduce process time and centralize the whole claim related data so that other departments can also access it whenever needed. This configurable, rules-driven system enables more accurate and consistent claims decision making.
With Intellinet warranty claim management, 100% claims are submitted online only. OEMs and their authorized dealers can count on faster processing and higher accuracy. This digital claim processing software can be integrated smoothly with existing setup of OEMs.
The industry best high-tech technology is included in developing this software, so that OEMs get unlimited use of advanced technology. OEMs defined rules are stored in a comprehensive centralized location and that can be only altered by staff personnel having login credentials and have knowledge in claim submission. Rules are OEMs specific and date sensitive and can be added or changed without special programming.
With real-time claim edits, this system helps OEMs easily find the errors uncovered during the claim processing, ultimately reducing payer denials. It generates easy-to-understand error messages so you can address them. You can correct your claims with more than 1 million reliable and exhaustive integrated real-time claim edits. Intellinet claim management software allows OEMs to identify and track, rejected or deny claims and provide proof of rejection to the claim filing personnel. It even automatically monitors the completion of follow-up tasks.
If you wish to know more about the software, connect to us at www.intellinetsystem.com
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