How Service Information System Can Be A Beneficial Tool For Manufacturing OEMs?

In manufacturing firms, they keep on publishing technical documents on regular basis to inform internal departments and dealers about the latest updates, service requirements, technical changes and many other things. Keeping the record of such technical documents at large scale is very difficult task and this trigger the need of a centralize system. So, Intellinet has come up with this service information system module for OEMs. This is a centralize tool that maintain all the record for future reference.

Moreover, this module can also help OEMs to minimize the disputes with dealers. In an organization technical documents are created for different tasks and to be delivered to different departments according to requirement. For example, claim related documents for dealers and they need to go through that before raising a claim. Once they go through the document, they can’t deny any fact or information mentioned, at the time of actual report generation. This transparency between OEMs and dealers minimize the conflicts, and all this can be only possible if an OEM integrate Intellinet service information system with their existing product life-cycle chain.

Whenever anybody needs any technical information — whether they are working at the office or at their home, Intelli SIS is the solution. To access information from SIS, just a standard Internet connection and secure login credentials are required.
Meet Targets With Intellinet SIS
  • Minimize time to troubleshoot issues.
  • Give quick and easy access to all information at one place.
  • Feedback option to keep the information up-to-date and error free.
  • Easy to understand information.
  • Cost effective in creation and delivery of technical information.
  • Secure platform to save valuable data of an OEM.
  • Technical documents can be shared to dealers or other authorized people in multiple formats.
Features and Benefits

1- Interactivity
Simplified technical illustration is a methodology developed by Intellinet, which allows an OEM to communicate even clearer to the dealer by interactively high-lighting images in the documents.

2- Visual tracking
Through visual tracking it is possible for OEMs to track that the document sent by them dealers, has reached them and they have opened it or not. This will save considerable time that was previously wasted in retrieving the information for a particular document or if action required on a particular case.

3- Augmented Reality
AR in SIS can result in many benefits, as it will be easy to perform various activities. AR applications will allow dealers to give feedback to the manufacturer along with many other benefits.

4- Matrix Alerts
OEMs release some very important documents that dealers or concerning department need to read and revert immediately. To intimate them about this must read document, a counter view is provided which alerts them about the number of important documents that are in unread list.

5- Bulk Upload
Many times, OEMs need to update and send multiple documents at the same time. In such a situation, uploading document one by one is very time-consuming task. To counter such issues, Intelli SIS has introduced bulk upload feature, where OEMs can easily update multiple documents in one go and that too in predefined template. It saves a lot of time and efforts.

Intelli Service Information system is an end to end solution for communicating technical information. This module is specially designed for keeping dealers updated with the latest technical information.

With this module OEMs can easily circulate all the technical documents to the different users in one go and no need to send documents separately. If you wish to know more, feel free to connect us on www.intellinetsystem.com

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