New Part Return Module Introduced By Intellinet For Manufacturing OEMs

Intellinet system is the Indian company located in Gurugram (Haryana) and it is one of the leading companies that provide the spare part catalog and other different software’s for equipment manufacturing organizations. In this series the company as now launched a new software module i.e. part return module with unique functionality to automate part return process.

Transform into a next generation with digital part return module of electronic part catalogue. Through this module OEMs, manufacturers and dealers can manage part return process very easily. It is one of the largest challenges that OEMs and dealer face in spare part business. And such things can’t be ignored as smooth services of a company always attract customers, making parts return automated will surely help OEMs in building brand image stronger.

Part return is a process between is a process between manufacturer and dealer and if a dealer wants to return or replace product (for various reasons) then the traditional process in OEMs is very time taking. But with automated part return module developed by Intellinet, the whole process will be completed in few clicks. It have features like auto return request generating, online part tracking of returned or replaced product, customer record, real time process report, instant refund facility and much more.

Just through the article to gain a better understanding about the automated spare parts return process.

What Is Part Return Process?

Parts Return module allows dealers to submit a return order request of parts to OEMs. Parts return order management is an automated process developed for dealers to return parts by choosing various return reasons provided in electronic part catalogue. The parts return request submitted by dealer is further reviewed and approved by OEM authorized supervisor or manager as per rules. Part return module also provides dealers with a facility to generate call tag and track the status of shipment.

Part return process begins after products have reached the market place; the consumer purchases the product(s), and then has an unsatisfactory interaction with it, causing them to return it to the dealer. In addition to fulfilling the customer’s needs that were not primarily met, it’s very imperative for the OEMs to recapture the value of their returned product. Strong technology and management is needed to manage process like spare parts return.

In most of the manufacturing organizations, they are using the traditional ways to return parts and that is very cumbersome, time taking and error-prone. But by integrating parts return module from Intellinet, OEMs can save a lot of money and improve customer satisfaction also. Intelli’s part return process enables companies to Simplify, Automate and integrate product easily. Return represents one of the most logistically challenging processes in service chain - for suppliers, distributors, and customers. For organizations in industries like automobiles the challenge is even more daunting. But no worries, Intellinet automatically speeds part return process through its tech friendly software.

More Reasons to Choose Part Return Process from Intellinet
  • Electronic, paperless returns handling
  • Easy-to-use, web-based solution without on-site installation
  • Supplement claims with images, delivery notes, invoices and findings reports
  • Optional upload as *.xls/*.csv for convenient capture of large volumes of returns data, and transfer to decision makers.
If you have any query or you want to schedule a free demo of the software, just connect to www.intellinetsystem.com

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