A Module That Automates Warranty Claim Requests
Warranty management solution plays a key role in the equipment manufacturing industries, as it enables automatic processing of the service performed during the warranty period, as well as settlement of costs connected with the granted warranty.
Offering of Warranty Claim Management:
These are warranties of every kind, for example:
Warranty claim management system serves the purpose of managing claim process of spare parts through proper exchange of information between manufacturer and the dealer making the repair. The vehicle distributor pays for a warranty repair to a dealer, whereas he either bears its costs or asks the manufacturer to reimburse them, depending of the warranty type.
Dealers use warranty claim management software to register claim or parts return under warranty. To do this, they do not require any extra setup. Just integrate the software with the existing software and all the tasks will be automated by means of additional tools.
Additional Benefits
Errors and mistakes happen to all as nobody is perfect. This may also happen in the manufacturing and warranty handling process of parts.
That is why the warranty claim management module includes the functionality, which will ensure the accuracy of tasks. The man made errors are eliminated automatically.
Working Method
OEM sends the list of parts numbers of the equipment where something needs to be changed. The responsibility of the dealer is to inform the owner.
Why Warranty Management Is Worth?
It is necessary, because both the manufacturer and dealer need to connect every point for proper functioning of business and there should a centralize system where both can get proper details of all the happenings. From purchase of equipment to sales, performed service and also details about any other additional service.
The flexible functionality offered by warranty management software may handle multiple warranty claims efficiently and automatically, according to business need. Only claims whose parameters capitulates negative result in verification are redirected to manual processing.
The warranty conditions are defined individually according to the needs of a specific customer. The system allows significant flexibility here.
It is a good practice to have the entire ecosystem in one place – the implementation of warranty management software module ensures that.
For more than a decade Intellinet have been developing tools for equipment manufacturing companies all around the world. This has been made possible by software solutions like electronic part catalogue, warranty claim management, etc. Knowledge of processes of all contributors of the industry, such as spare parts manufacturers, importer, dealers, and maintenance service providers, constitute our advantage over the competitors. As a result Intellinet is able to offer IT solutions that guarantee the achievement of business objectives to OEMs, to their network partners and end-customers. Intellinet services include software implementation, roll-out, and development, integration and maintenance of issues. For more queries, regarding the same or for a free demo of the product, contact www.intellinetsystem.com
Offering of Warranty Claim Management:
- Indicate parts covered under warranty
- Verifies warranty claims as real or fake
- Identifies that customer warranty request is covered under warranty or not
- Monitor expenditure incurred in connection with the warranty handling
These are warranties of every kind, for example:
- Warranty provided by the manufacturer
- Warranties for pre installed parts
- Extended warranty
- All types of additional warranty
Warranty claim management system serves the purpose of managing claim process of spare parts through proper exchange of information between manufacturer and the dealer making the repair. The vehicle distributor pays for a warranty repair to a dealer, whereas he either bears its costs or asks the manufacturer to reimburse them, depending of the warranty type.
Dealers use warranty claim management software to register claim or parts return under warranty. To do this, they do not require any extra setup. Just integrate the software with the existing software and all the tasks will be automated by means of additional tools.
Additional Benefits
Errors and mistakes happen to all as nobody is perfect. This may also happen in the manufacturing and warranty handling process of parts.
That is why the warranty claim management module includes the functionality, which will ensure the accuracy of tasks. The man made errors are eliminated automatically.
Working Method
OEM sends the list of parts numbers of the equipment where something needs to be changed. The responsibility of the dealer is to inform the owner.
- The importer checks the list on system along with all the necessary information and see what needs to be checked, and which parts must be replaced, etc.,
- The dealer receives this information through warranty management solution instantly.
- The user comes to the garage, and after the part number is entered, it is clear immediately whether any check/replacement is necessary, and if so – what needs to be done. Integration with other modules
Why Warranty Management Is Worth?
It is necessary, because both the manufacturer and dealer need to connect every point for proper functioning of business and there should a centralize system where both can get proper details of all the happenings. From purchase of equipment to sales, performed service and also details about any other additional service.
The flexible functionality offered by warranty management software may handle multiple warranty claims efficiently and automatically, according to business need. Only claims whose parameters capitulates negative result in verification are redirected to manual processing.
The warranty conditions are defined individually according to the needs of a specific customer. The system allows significant flexibility here.
It is a good practice to have the entire ecosystem in one place – the implementation of warranty management software module ensures that.
For more than a decade Intellinet have been developing tools for equipment manufacturing companies all around the world. This has been made possible by software solutions like electronic part catalogue, warranty claim management, etc. Knowledge of processes of all contributors of the industry, such as spare parts manufacturers, importer, dealers, and maintenance service providers, constitute our advantage over the competitors. As a result Intellinet is able to offer IT solutions that guarantee the achievement of business objectives to OEMs, to their network partners and end-customers. Intellinet services include software implementation, roll-out, and development, integration and maintenance of issues. For more queries, regarding the same or for a free demo of the product, contact www.intellinetsystem.com
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