Online Spare Parts Catalog Software

 In the EV industry, managing warranty claims is a crucial aspect of customer service. Warranty claims management systems are designed to streamline the process of submitting and processing warranty claims. These systems provide a range of benefits, including auto mail notifications, pre-defined rates for products and labor, multi-currency and multi-language support, and auto-generated reports.   One of the key benefits of a warranty claims managementsystem is the ability to receive auto-mail notifications. This feature helps ensure that all claims are tracked and processed in a timely manner. Auto mail notifications can be set up for drafts, pending claims, and other important stages in the claims process. This helps reduce the risk of claims being missed or forgotten.   Another important feature of a warranty claims managementsystem is the ability to delete records. This feature helps users to know about any deleted claims, drafts, or other records. By mainta...

There are several processes that a manufacturer carries out on a product, right from manufacturing to the point of the item being delivered. Until the product is handed to the customer, the OEMs and dealers have to ensure that the quality of the product is not hampered. The quality of the product is proportional to the image of the brand and hence all necessary measures are taken to uphold the same. Ensuring quality and good after sales service will create a trust factor and will be beneficial for the business. Even though strict guidelines are followed to ensure all quality parameters are in check, human error always comes into play. There can be issues during logistics or transportation which can tamper the product quality. With this fact in consideration, whenever the dealers receive any products from OEM, they conduct a pre-delivery inspection. Intelli pre-delivery inspection (PDI) system is a great aid in conduction pre-delivery inspections. It’s a unique quality management softwa...

Warranty offered on any product helps retain the customer’s loyalty. To promote customers’ interest in the brand, warranties are offered along with the product. Therefore, warranties nowadays are crucial to gain market share. Though important, warranties constitute a major portion of the losses incurred by manufacturers. This loss can be attributed to several factors like data entry errors, inefficient claim processing, fraudulent claims, ineffective reporting. The problem could be solved if only there was a comprehensive claim management process that could fix the above-mentioned issues using automation. Intelli warranty management solution is a comprehensive solution that can help OEMs to reduce cost, automate claims processes, and ultimately streamlines the warranty management process. Several benefits can be cultivated by employing an automated warranty management process. What does an automated management process do? Intelli Warranty management system completely automates warrant...

The technical support module was developed by Intellinet as a support system for dealers. Dealers sell the products for the OEM and also provide the repair and aftersales services on those products. Being a technical expert of the product renders the dealer the first point of contact for any product issues. To uphold warranty promises and maintain customer satisfaction, dealers take all measures to provide a proper solution to the customer for its issues. It can happen that due to certain technical, non-technical, or design enhancements of the parts, the dealer may not have complete technical information of that part or product. This prevents dealers from providing instant resolution. A similar situation arises with recently introduced products for which the dealers may have not received an update. Thus the dealer would contact the OEM to get the solution for the customer’s issue. In the absence of a proper problem reporting system, it would take time for the OEM to provide a proper so...

Aftersales service and repair activities offered by manufacturers are completely dependent on spare parts. The spare parts business can be considered the backbone of the automotive industry. Similar to any other industry, the spare parts business has its own associated challenges like parts management, parts inventory, availability, etc. It may not sound that big of a problem, but in the long run, these challenges can lead to severe losses both in terms of money, time, and resources. Hence it becomes necessary to mitigate such obstacles and for that very reason, Intellinet came up with an automotive spare parts program. Continuing with the list of challenges in the conventional mechanism, the first one is updating the stock with new parts, which is both time and money-consuming. The conventional manual process, further adds to the difficulty when due to a wrong part number an incorrect part is ordered. Returning the incorrect part and ordering the correct one is another hassle. Next in...

Having access to the right information can give you the right amount of productivity. Today we will be discussing the implications that the knowledge base management software can have, not only on the dealers but the internal departments of the OEMs lets dive right into it. The right knowledge base software brings about a host of advantages to your organization. A few of these are:  Improved Productivity: Having to wait for the right information can lead to the loss of valuable hours. Issues locating the right documentation also delay other dependent tasks. With Intelli knowledge base management software there is a significant reduction in the wait time as all information is available in a convenient, searchable location.  Improved Collaboration: With the knowledge base management software , it’s easier to share knowledge and information, and the team can work together.  Reduced Errors: Referring to old and outdated information can allow errors to creep in. The...

Warranties are provided to the consumer as a certificate from the seller regarding the quality of the product. It serves as a promise to the customer that their purchase is protected, in case something goes wrong with the product. That is one side of the coin. The other side is, though important, warranties prove costly from the OEM’s point of view. Mismanagement, operating cost, fraud claims are some of the factors that cause loss of time and money for OEM. Managing warranties can be a difficult task due to the size of the information involved. The need is for a solution that is easy to deploy, use and can streamline the top to bottom of the warranty process. One such effective solution is a module that creates administers, processes, and tracks warranty coverage of a product for its entire lifecycle. Intelli warranty management system is the very module we are talking about. Ineffective warranty management can prove to be the biggest reason when it comes to losses. therefore the abil...

A customer’s buying decision is highly influenced by additional benefits offered, quality of service, hospitality, and ambiance of the store. These factors clubbed with the brand’s name and product quality help a customer make the buying decision. Now, the product quality is in the hands of the OEM, therefore they pay much attention to other improvements. Therefore to keep the standard of service and quality high at the dealerships, original equipment manufacturers conduct regular audits and inspections. To ensure that the amenities at the dealer store are as per the standard and if the services offered by dealers are satisfactory or not, audits are scheduled from time to time. The audit process in itself is very cumbersome. The auditors have to visit different departments and areas and make a keen observation of every small detail and record it on a paper checklist. Once the observation is done, the auditors prepare a report which is sent to the OEMs for analysis. Improvements are sug...

With the advancement of technology and the global reach of the internet, it’s really easy to expand your market influence. The buyers now prefer to shop from the comfort of their homes, using different online platforms. Since almost everything is now available over the internet, the offline mode of business is on the verge of extinction. Continuing with the trend, the spare parts business needed a solution for online availability and sale of spare parts. The solution came in the form of Intellinet’s Electronic Parts Catalogue system. Mind you, this is not just a digital version of your paper catalog, but a powerful tool of business. Equipped with advanced spare parts inventory and management features, this electronic parts catalog software will place your product directly in front of the dealers and not merely on their screen. With this parts catalog software, OEMs can update parts and spares information and details on the portal through a backend system. Since the system is online, th...

Automotive Businesses have a system in place which governs their core processes. These processes include sales, warehousing, distribution, and logistics to name a few. One other aspect that deserves much attention but is often overlooked is Quality Inspection, which is in fact a fundamental pillar for achieving continuous growth. Continuing with the trend, Intellinet's quality inspection delivery system manages entire the pre-delivery and post-delivery inspection process for improved speed and consistency. This cannot be achieved with the conventional process. The Drawbacks of Current Process Increase in returns due to inadequate inspection process which results in damaging the brand image. Reduced customer loyalty, because customers do not get the best value. The higher cost incurred from warranty, replacement, or refunds due to poor quality products. Paper-based and manual process that impacts the speed and accuracy of the inspection process. Intellinet's quality Inspection d...

The ability to improvise and adapt to changing conditions is a crucial factor that defines the success of any business. In today's world of the internet, there are endless possibilities and if done right, one if done right, one can easily control the unlimited potential of the internet the power of e-commerce cannot be denied. with one click you can reach the dealers and customers, without actually being there. Understanding this need of the automotive equipment manufacturers, Intellinet designed the e-commerce software for electronics parts. It has been developed as a multipurpose e-commerce platform to enable the OEMs to penetrate different market segments and deliver parts to both dealers and customers directly. For the ease of the customers, the software has a feature called 'dealer locator', With allows them to order parts from nearby dealers. Prior to this, different dealers and sellers were selling spare parts through their own Websites. Due to the lack of a unified ...

Product quality and user satisfaction go hand in hand. Your products’ quality is what defines your brand and creates brand value. It’s the responsibility of both manufacturer and dealer to ensure that product quality is maintained throughout its journey from manufacturing to delivery. With thousands of orders shipped every day, it becomes quite difficult to maintain a record of every product’s quality. In order to ensure that the quality is maintained, Intellinet designed the arrival check report system that allows dealers and manufacturers to perform quality checks at the time of product delivery. The module allows the dealers to record the quality of the product delivered on certain pre-defined parameters. These parameters are defined by the manufacturers based on different attributes of the product. Since it is a mobile-based application, it is easy to use and allows mobility so that inspection can be performed from anywhere. Dealers after evaluating the quality of the product can s...

Manifold of functions are performed by the automotive industry such as, manufacturing, ordering parts, spare parts inventory, work order management and others. Each activity is performed by designated personnel in the organization and there is a constant flow of information among these different departments. This information needs to be stored, shared and maintained for optimal performance, which many a times can be a tricky task. Fret not, knowledge base management for automotive OEMs is the solution. It’s an integrated process that promotes uninterrupted flow of information within the organization. Knowledge base management module not only allows finding the information, but also ensures that the search results are up-to-date, relevant and easy to navigate. Knowledge base management for automotive OEMs serves to be a business tool that can help OEMs to provide quick resolutions to its stakeholders. Let’s take a look at some of its benefits: Improved Record Management Up-to-date Knowl...

Businesses run fine when there are coordination and cooperation. An OEM cannot function without a dealer and hence it’s imperative for the manufacturer to address all the problems being faced by their dealer network. That being said, in a wide OEM network, there are hundreds of dealerships that further have much staff working for them. It thus becomes difficult to address all their problems and this is where the technical support module weighs in. It’s a support module specially designed for OEMs as it automates the entire problem reporting process. Intellinet’s technical support module allows dealers and channel partners to report issues and technical complaints directly to the service manager for a timely resolution. This automated module manages and monitors the entire problem logging process and aims for quick turnaround time for problem resolution. Intelli technical support module is divided into three parts: TAR or Technical Assistance Request FTR or Field Technical Report Produ...

Intellinet’s warranty management system is a smart module that helps you to reduce cost, automate the claims process, increases revenue, and ultimately streamlines the warranty management process for a better brand experience. Your key stakeholders including suppliers, dealers, and the manufacturer will have access to quality tools required to reduce cost and increase product visibility. What does it Do? Intellinet’s Warranty management system completely automates the warranty management process incorporates data into the claim templates via mobile feed. Additionally, it also supports RMA (return material authorization), registration of stock, live tracking, and a lot more. Intelli Warranty Management Software serves a long way in improving the quality of the product, processing claims, maintaining claims, and eventually enhancing dealers' satisfaction. Features Cross Module Integration: This Warranty management system supports integration with modules like EPC, SAP, etc to provi...

Managing a vast inventory of thousands of products is tiring as well as critical. The OEMs of the automotive industry manage a vast dealer network. However, till now, this management was cumbersome as everything was paper-based but thanks to Intellinet’s parts catalog software that made everything just a matter of click! click! click! The web-based application for maintaining spare parts inventory not only makes things easy to manage and record but also assists in aftermarket operations. Let’s look at the ways this online part catalog software boost aftermarket revenues and profits-  E-commerce for dealers: The software acts as e-commerce for automotive equipment spare parts. The dealers can navigate different products with the help of 2D drawings, can place bulk orders from anywhere, and can also understand or get important information from OEMs. Interactive options for dealers:  The parts catalog software interface provides easy order placement to the dealership network. ...

Think of yourself as a power equipment industry dealer. You need to order a spare part and now, you run your eyes to various documents.   Cumbersome! Isn’t it! Thanks to electronic parts catalog software from Intellinet that listed everything in a fair and rectified manner. The electronic parts catalog of spare parts works completely digital and thereby overcomes the complete paper dependency. In addition to these, this can reduce manual work of keeping various types of records.   Let’s understand how this can make sure dealers get a regular and hassle-free supply of spare parts- Easy and efficient:   The interface consists of easy to understand and rectified filters to locate and order the spare part. Every step is designed to be completed in just a few clicks. Central system for all parts:   You don’t need to refer to different software or different sites for different spare parts. The electronic part catalog system presents all spare parts information wi...

Original Equipment Manufacturers of Automotive Industry manufactures different kinds of products. To provide an assurance and trust about the good quality of the products, manufacturers provide warranty on these products so that customers can be assured that though the product is of good quality but in case any issues come which is covered warranty, same will be repaired without any cost. But Manufacturers finds challenges in warranty management due to the lack technology-based warranty management system. Intellinet System has developed a technology-based warranty system as Intelli Automotive Warranty Management System. Intelli Automotive Warranty Management System is an online web-based warranty management system which helps manufacturers to manage warranty of complete automotive products from single system. Intelli Automotive Warranty Management System has been developed as a single system which can be used both by dealers and automotive manufacturers to manage complete warranty of d...

Most of the original equipment manufacturers uses traditional way of selling spare parts and accessories to different dealers. As dealers are wide spread across different geographies, manufacturers need to print hard copies of parts catalogue and send the hard copies to all the dealers as they are using traditional approach. This process is not only time consuming but also as dealers do not have real time prices available with them, this may result in loss of revenue to both dealers and to manufacturers. To avoid this, Intellinet System has developed online parts catalogue system as Intelli Electronic Parts Catalog System. Intelli electronic parts catalog system is an online web-based parts catalogue which is easy to use and provide real time price and other updates to all the users. Intelli Electronic parts catalog system provides flexibility to original equipment manufacturers to define multiple spare parts and accessorize and on real time bases, dealers can check the status of these...

Technology plays a vital role in defining the way original equipment manufacturers works. As technology is growing and with the fast and widespread reach of internet, even the buyers of different spare parts and accessorize have changed their habit of buying parts online instead of visiting original equipment manufacturers every time they want to buy spare parts. Keeping this trend and buying behavior of dealers, original equipment manufacturers are now looking for Web Parts Catalogue Software which they use to sell multiple spare parts and accessorize online. Intelli Electronics Parts Catalog is a Web Parts Catalogue Software that can be used to sell multiple spare parts online and can be easily accessed by dealers. Intelli Electronics Parts Catalog is an online web-based catalogue software where original equipment manufacturers can define different spare parts and accessorize in different currencies and as dealers may be widespread in different countries, they will be able to view pr...